Global Project Manager, Service Delivery

NCR Corporation; Town of Texas (WI); Hybrid; USD 90,000 - 130,000; Full time

Job summary

NCR Voyix in Atlanta, GA, is seeking a Project Manager - Service Delivery to lead complex client engagements end-to-end, applying NCR's PMO methodologies.

You will coordinate with PS Technical Leader, develop estimates, manage scope, schedule, and budget, and deliver weekly status to clients and partners. A PMP/PRINCE2 and 5+ years in professional services are preferred.

This role emphasizes strong communication, multi-tasking, and driving on-time project deliverables.

Qualifications

• Bachelor's degree required.
• PMP, PRINCE2 or equivalent certification required.
• Minimum of 5 years of project management experience in a fee-for-service professional services environment.
• Strong organizational skills.
• Excellent problem-solving skills.
• Self-directed, self-motivated.
• Good at managing multiple tasks and deliverables simultaneously.
• Superior written and verbal communications skills.
• Minimum of a bachelor’s degree - preferably in Computer Science/Computer Engineering or related field, Project Management or equivalent in a business-related discipline.

Responsibilities

• Completes or tracks completion of project tasks; escalates assignment conflicts and issues.
• Works with PS Technical Leader and Team Leaders to generate estimates as well as SOWs and CRs for future project work.
• Manages the Change Control Process.
• Adheres to the NCR Project Management and Solution Delivery Methodology.
• Enforces NCR Global PMO Processes.
• Creates and manages the PS delivery project plan including detailed Work-Breakdown-Structures for all tasks and activities.
• Escalates poor team performance to PS management team.
• Prepares weekly (or at the frequency requested) client status reports.
• Holds weekly project status update meetings with the Client's Project Manager.
• Provides weekly internal project status reports to PS Partner, Client Partner and Regional PMO (if required) outlining activities performed and planned, as well as dependencies and risks.
• Tracks and documents project lessons learned.
• Works with the Project Coordinator (if applicable) to develop the data elements and reports needed to help manage project performance.
• Manages PSA project reporting for assigned projects.
• Has an in-depth understanding of all elements impacting the project budget.
• Identifies and manages Risks, Defects and Issues.
• Regularly monitors assigned project status and completion against schedule and budget.
• Secures on-time acceptance of Project Deliverables by the Client, manage revenue recognition and forecasting.

Skills

Project management

Stakeholder management

Budget management

Schedule management

Communication

Education

Bachelor's degree

PMP/PRINCE2

Tools

MS Project

Excel

Job description

NCR Voyix in Atlanta, GA, is seeking a Project Manager - Service Delivery to lead complex client engagements end-to-end, applying NCR's PMO methodologies.

You will coordinate with PS Technical Leader, develop estimates, manage scope, schedule, and budget, and deliver weekly status to clients and partners. A PMP/PRINCE2 and 5+ years in professional services are preferred.

This role emphasizes strong communication, multi-tasking, and driving on-time project deliverables.