Global Program Manager - Quality

Veeva Systems, Inc.; Madison (WI); Remote; USD 150,000 - 200,000; Full time

Job summary

A leading Life Sciences Technology company is seeking a seasoned Program Manager for Quality Vault implementations. This role involves managing service delivery, collaborating with cross-functional teams, and developing relationships with customer executives. Ideal candidates will have extensive experience in program management and technology strategy in the healthcare sector.

Benefits

Flexible PTO

Company-paid holidays

Comprehensive benefits including medical, dental, and vision

Retirement programs

Charitable giving program

Qualifications

• 12+ years in large-scale program management with software delivery.
• In-depth Pharmaceutical R&D knowledge in Quality and Manufacturing.
• Experience developing technology strategy for large pharma customers.

Responsibilities

• Manage Service Delivery for Quality Vault implementations.
• Develop strategic relationships with customer IT and business executives.
• Oversee project execution by the Professional Services team.

Skills

Executive communication

Program management

Leadership

Job description

Employer Industry: Life Sciences Technology

Why consider this job opportunity:
- Salary up to $200,000
- Opportunity for career advancement and growth within the organization
- Flexible PTO and company-paid holidays
- Work remotely with the flexibility to thrive in your ideal environment
- Comprehensive benefits including medical, dental, vision, and retirement programs
- Commitment to charitable giving through a 1% charitable giving program

What to Expect (Job Responsibilities):
- Manage Service Delivery for Quality Vault implementations, ensuring customer success with applications
- Collaborate with Sales, Strategy, Product Management, Customer Success, and Services Leadership teams to keep everyone aligned on program milestones
- Develop strategic relationships with customer IT and business executives to define deployment and transformation roadmaps
- Oversee project execution by the Professional Services team and handle customer or internal escalations
- Ensure a smooth transition to post-deployment application management teams

What is Required (Qualifications):
- 12+ years in large-scale program management with software delivery in the Life Sciences or Healthcare sectors
- In-depth Pharmaceutical R&D knowledge in Quality and Manufacturing
- Proven track record of leading diverse global teams to deliver large, complex GxP technology implementations
- Experience in technology strategy and roadmap development for large pharma customers
- Strong executive communication skills and ability to influence at the executive level

How to Stand Out (Preferred Qualifications):
- Experience with Veeva Vault implementation
- Software as a Service implementation experience in the GxP space

#LifeSciences #ProgramManagement #RemoteWork #CareerGrowth #HealthcareTechnology

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