Global Program Manager - Process Excellence & Compliance

Akraya, Inc.; Bellevue (WA); On-site; USD 76,000 - 80,000; Full time

Job summary

Akraya is seeking a Program Manager to help build, standardize, and scale operational processes that support global business expansion and regulatory compliance. You will work with cross-functional teams to develop governance frameworks, improve business processes, coordinate trade enablement initiatives, and ensure operational workflows are structured, consistent, and scalable.

You will translate complex regulatory requirements into actionable business processes while bringing clarity to

Qualifications

• Experience in program management, project management, business operations, or process improvement.

Responsibilities

• Develop and implement program governance frameworks, operational workflows, and standard operating procedures.
• Coordinate program intake, prioritization, planning, execution, and delivery across multiple teams and workstreams.
• Document end-to-end processes, decision frameworks, and operational guidelines to improve consistency and scalability.
• Partner with business and compliance stakeholders to support customs, import/export, regulatory readiness, and market expansion initiatives.
• Help operationalize new import/export pathways and integrate compliance requirements into business processes.
• Establish program reviews, stakeholder meetings, performance metrics, and reporting mechanisms to monitor progress and identify risks.
• Identify process gaps and opportunities for improvement, driving standardization and operational efficiency.
• Translate complex requirements into clear, practical guidance for stakeholders across different functions and regions.

Skills

Program Management

Process Improvement

Compliance

Trade Enablement

Stakeholder Management

Tools

Excel

Job description

Akraya is seeking a Program Manager to help build, standardize, and scale operational processes that support global business expansion and regulatory compliance. You will work with cross-functional teams to develop governance frameworks, improve business processes, coordinate trade enablement initiatives, and ensure operational workflows are structured, consistent, and scalable.

You will translate complex regulatory requirements into actionable business processes while bringing clarity to