Global Product Specialist - HPGR

Metso Corporation; Mesa (AZ); Hybrid; USD 80,000 - 110,000; Full time

Benefits offered by this job

Wellbeing programs

Hybrid working options

Competitive compensation

Job summary

Metso Corporation is looking for a Global Product Specialist - HPGR based in Mesa, AZ. This role involves leading global improvements for HPGR wear and spare components, optimizing product performance, and serving as a key technical liaison across business lines.

The ideal candidate will have experience in the mining industry, a Bachelor's degree in Engineering, and strong problem-solving skills. They will also be responsible for providing technical support and conducting site visits.

Qualifications

• High Pressure Grinding Roll (HPGR) maintenance and technical experience within mining operations.
• Proven success in a technical, product support, or engineering-focused role within mining environments.
• Experience working directly with customers and cross-functional teams.

Responsibilities

• Provide advanced technical support to internal teams and customers for HPGR products.
• Conduct site visits and support maintenance planning and inspections.
• Collaborate with Engineering teams to improve product designs and operational efficiency.

Skills

High Pressure Grinding Roll (HPGR) maintenance

Technical support

Strong problem-solving skills

Experience with engineering software (Teamcenter, AutoCAD)

Communication and presentation skills

Education

Bachelor's degree in Engineering

Tools

Teamcenter

AutoCAD

Inventor

Job description

Global Product Specialist - HPGR

Primary Location: Mesa, AZ, US Antofagasta, AN, CL York, PA, US Lima, PE Arequipa, PE Sorocaba, SP, BR

We are looking for a Global Product Specialist, HPGR to join our Services Business Area. In this role, you will lead global improvements for High Pressure Grinding Roll (HPGR) wear and spare components while serving as a key technical liaison across business lines. You will play a critical role in improving equipment reliability, optimizing product performance, and supporting customers worldwide. This role is based in Mesa or Morenci, Arizona, with flexibility considered for the right candidate willing to relocate.

This role includes frequent travel to customer and mine sites, requiring hands‑on equipment inspections, maintenance support, data collection, and customer engagement activities.

What you’ll do

• Provide advanced technical support to internal teams and customers for HPGR and stirred mill products.
• Conduct site visits and support maintenance planning, inspections, and execution activities.
• Act as the subject matter expert for product performance, field applications, and value optimization.
• Collaborate with Engineering teams to improve product designs, machine performance, and operational efficiency.
• Support installation, commissioning, troubleshooting, and optimization of equipment and components.
• Assist Procurement and Engineering with supplier qualification, vendor development, and technical evaluations.
• Develop and deliver technical training programs for customers, suppliers, and internal stakeholders.
• Drive continuous improvement initiatives, support R&D projects, and contribute to product portfolio development and quality standards.

What you’ll bring

• High Pressure Grinding Roll (HPGR) maintenance and technical experience within mining operations.
• Bachelor's degree in Engineering or an equivalent combination of education and relevant experience.
• Proven success in a technical, product support, or engineering‑focused role within mining, heavy industry, or industrial equipment environments.
• Strong problem‑solving, troubleshooting, and analytical skills with the ability to manage multiple priorities independently.
• Experience working directly with customers and cross‑functional teams in a technical support capacity.
• Excellent communication and presentation skills with the ability to deliver technical training and influence stakeholders globally.
• Strong proficiency with Teamcenter, Vault Professional, Inventor, AutoCAD, or similar engineering software tools.
• Demonstrated integrity, accountability, adaptability, and a customer‑focused, solution‑oriented mindset.

Physical Requirements

This role includes physical work requirements related to traveling to mine and customer sites, equipment inspections, maintenance support activities, and working in industrial environments.

Benefits

• Purpose‑led work: Contribute to enabling sustainable modern life and transforming the industry.
• Wellbeing: Access to wellbeing programs, occupational healthcare, and supportive services.
• Rewards: Competitive compensation and performance‑based incentives.
• Flexibility: Hybrid working options to support balance and productivity.
• Growth: Learning pathways, mentoring, internal mobility, and global collaboration opportunities.
• Culture: A caring, collaborative, and inclusive workplace committed to helping you thrive.

EEO Statement

Metso is committed to pay equity and transparent reward practices globally. Compensation information is shared in line with local legislation and applicable recruitment practices.

Metso is an equal opportunity employer committed to fostering an inclusive and diverse workforce culture. All qualified applicants will receive consideration for employment without regard to race, religion, color, nationality, gender, gender identity, sexual orientation, age, status as a protected veteran or status as a qualified individual with a disability.