HPGR Specialist

Metso; Mesa (AZ); Hybrid; USD 110,000 - 150,000; Full time

Benefits offered by this job

Competitive benefits plan

Wellbeing programs

Mental wellbeing services

Annual leave benefits

Employee engagement programs

Global incentive program

Job summary

Metso is seeking a Services HPGR Specialist based in Mesa, AZ with hybrid working options. You will provide technical evaluations, advisory services, and project execution support for HPGR installations, repairs, and upgrades across domestic and international sites.

You will lead end-to-end service projects, deliver training, and develop technical work plans while collaborating with customers and internal teams to optimize equipment reliability and performance.

Qualifications

• 5+ years in mining, mineral processing, or heavy equipment industries.
• Experience with HPGR equipment and field service.
• Strong customer-facing and multi-priority management.
• Ability to travel 80-85% domestically and internationally.
• Fluent English communication.

Responsibilities

• Provide technical mechanical and process evaluations for HPGR installations, repairs, and maintenance.
• Lead project planning, scheduling, stakeholder communication, resource coordination, and budgets.
• Ensure safety, quality, schedule and cost objectives across service projects.
• Deliver technical training to customer personnel and field service teams on OEM practices.
• Develop project scopes, estimates, customer proposals, and technical work plans.
• Coordinate with customers, contractors, suppliers, and internal teams to ensure successful delivery.

Skills

HPGR expertise

Project execution

Communication skills

Leadership

MS Office

English fluent

Driver's license

Passport

Tools

SAP

Salesforce

Job description

Our world depends on rocks, minerals, metals and other raw materials – the building blocks of modern society. As an industry leader, Metso helps transform these essential materials to enable sustainable modern life.

Our solutions and services support everything from renewable energy and electrification to the infrastructure and digital economy shaping our future. Together, we help our customers meet growing demand while driving the industry toward a more sustainable use of the earth’s natural resources.

Join nearly 18,000 Metsonites worldwide, each bringing unique expertise and experience to positive change. At Metso, you’re supported by a growth culture built on safety, wellbeing, inclusion and collaboration.

This is your opportunity to make an impact and rise above the possible.

Job posting end date:

Introduction

We are looking for a Services HPGR Specialist to join our Services Team. In this role, you will provide technical mechanical and process evaluations, advisory services, project execution support, and supervisory expertise for the installation, repair, maintenance, and optimization of High-Pressure Grinding Rolls (HPGRs). You will work closely with customers and internal stakeholders to deliver safe, high-quality service solutions while supporting operational efficiency and equipment reliability. You will report to the Field Service Manager / Senior Service Operations Project Manager, Javier Curiel. This role is based in Mesa, AZ with hybrid working options available.

This role includes approximately 80-85% of domestic and international travel to customer sites for equipment evaluations, project execution, technical support, training, and customer meetings.

Team you will belong to

You will join a team of technical service professionals focused on supporting HPGR equipment and related mining and heavy industrial applications. Our team plays a key role in ensuring customer success through equipment reliability, maintenance excellence, and project execution, with a shared focus on delivering exceptional customer service and technical expertise.

We collaborate closely with customers, service personnel, engineering teams, contractors, suppliers, sales teams, and other internal stakeholders. Our team is based across [locations/countries], and our ways of working emphasize open and honest communication, technical excellence, accountability, continuous improvement, and getting things done together.

What You'll Do

• Provide technical mechanical and process evaluations, advisory services, and supervisory support for HPGR installations, repairs, rebuilds, upgrades, and maintenance projects.
• Lead project execution activities including planning, scheduling, stakeholder communication, resource coordination, budget tracking, and project closeout.
• Own end-to-end execution and delivery of HPGR service projects while ensuring achievement of safety, quality, schedule, and cost objectives.
• Deliver technical training to customer personnel and field service teams on proper OEM maintenance, repair, and operating practices.
• Develop project scopes, estimates, customer proposals, schedules, and technical work plans for maintenance, repair, and upgrade activities.
• Coordinate with customers, contractors, suppliers, engineering teams, and internal service organizations to ensure successful project delivery.
• Provide technical support and recommendations regarding equipment operation, maintenance practices, spare parts, wear components, and process optimization.
• Lead continuous improvement initiatives, support team development activities, and contribute to service business growth opportunities.

What You'll Bring

• Product expertise in High Pressure Grinding Rolls (HPGRs).
• 5+ years of relevant experience in mining, mineral processing, heavy equipment, field service, project execution, or a related industry.
• Strong project execution and customer-facing experience with the ability to manage multiple priorities simultaneously.
• Excellent verbal and written communication skills with the ability to work effectively with customers, contractors, suppliers, and internal stakeholders.
• Strong leadership skills and ability to make independent decisions regarding project execution, resource allocation, and technical solutions within established frameworks.
• Proficiency with Microsoft Office applications including Word, Excel, Project, PowerPoint, and Outlook.
• Valid driver's license and ability to obtain and maintain a valid passport.
• Fluent English language skills.

Nice to have

• Experience executing projects within mining or other heavy equipment industries.
• Project Management certification or related professional qualification.
• SAP experience and fluency.
• Salesforce experience.
• Knowledge of Metso capital equipment products.
• Ability to interpret engineering drawings.
• Knowledge of commercial and contractual terms and conditions.

What's In It For You

At Metso, you will combine meaningful work with opportunities to learn, grow, and make an impact in a supportive and inclusive environment. You'll be part of a global team where collaboration, wellbeing, and continuous learning are part of everyday work.

We support your growth and wellbeing by offering

• Purpose-led work: Contribute to enabling sustainable modern life and transforming the industry.
• Wellbeing: Access to wellbeing programs, occupational healthcare, and supportive services.
• Rewards: Competitive compensation and performance-based incentives.
• Growth: Opportunities to develop as an HPGR subject matter expert while supporting industry-leading technologies and solutions.
• Global exposure: Collaborate with customers and colleagues across multiple regions and countries.
• Culture: A respectful, customer-focused, collaborative workplace built on open communication and teamwork.

When joining Metso USA you can also benefit from

• Competitive benefits plan
• Healthy living rewards
• Mental wellbeing services
• Annual leave benefits
• Employee engagement programs
• Global incentive program tied to business and performance targets

For more information, please contact Lexi Keener, Talent Acquisition Specialist at [e-mail].

We review applications on an ongoing basis and may begin interviews before the application deadline.

This role includes physical work requirements related to customer site visits, industrial environments, climbing stairs or ladders, lifting up to 40 pounds, and working around heavy equipment.

Metso is committed to pay equity and transparent reward practices globally. Compensation information is shared in line with local legislation and applicable recruitment practices.

Metso is an equal opportunity employer committed to fostering an inclusive and diverse workforce culture. All qualified applicants will receive consideration for employment without regard to race, religion, color, nationality, gender, gender identity, sexual orientation, age, status as a protected veteran or status as a qualified individual with a disability.

Metso is a frontrunner in sustainable technologies, end-to-end solutions and services for the aggregates, minerals processing and metals refining industries globally. We improve our customers’ energy and water efficiency, increase their productivity, and reduce environmental risks with our product and service expertise. We are the partner for positive change.

Metso is headquartered in Espoo, Finland. At the end of 2025 Metso had close to 18,000 employees in around 50 countries, and sales in 2025 were about EUR 5.3 billion. Metso is listed on the Nasdaq Helsinki.

metso.com