Global Product Inspection and Quality Manager

Lily and Fox; Arlington Heights (IL); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Attractive salary + equity

Company paid insurance (medical, dental, vision, life, and disability)

4 weeks PTO per year

Coaching and training

Opportunities to learn and grow with the company

Job summary

Lily And Fox, a fast-growing beauty brand in Arlington Heights, is seeking a Global Product Inspection and Quality Manager. This role involves leading the quality control team and ensuring that millions of products meet high quality standards. The manager will oversee daily operations, mentor team members, and implement quality assurance systems. The position offers full-time employment, competitive salary, and numerous growth opportunities in a vibrant international business.

The ideal candidate should possess at least 2 years of relevant experience and excellent communication skills, along with the ability to work flexible hours.

Qualifications

• 2+ years experience in quality control, manufacturing, or related field.
• Must have excellent written and verbal communication skills in English.
• Ability to work flexible shifts including weekends and holidays.

Responsibilities

• Lead and expand the Product Inspection and Quality team.
• Own daily inspection and product processing operations.
• Track and deliver against KPIs.
• Manage supplier relationships to enforce product quality standards.

Skills

Quality control experience

Attention to detail

Organizational skills

Communication skills

Job description

Do you want to own the end-to-end inspection and quality control operation for thousands of SKUs and millions of products a year? Do you want to lead the team who maintains quality standards for millions of customers? If so, you'll love this role.

About Lily & Fox

Lily and Fox is a fast-growing beauty brand best known for the largest selection of nail wraps in the world. We ship millions of orders to customers around the world with operations in the US, Canada, Australia, and Germany. We have made it our mission to make beauty more affordable, and every day we find ways to pass savings back to our customers so they can have the manicure of their dreams without having to sacrifice anything.

Position Overview

We are hiring our first dedicated Global Product Inspection and Quality Manager to lead our Quality Control and Inspection Team, and to help us build in-house manufacturing capacity in Illinois. You'll own our end-to-end Inspection and Quality Control operation, lead our small growing Quality Control team, do inspections when needed, and set clear standards. You will ensure that the millions of products a year that we ship make our customers smile. You will have full ownership of identifying bottlenecks and overhauling processes to support your team's growth. You will lead your team with confidence as we build out on-site manufacturing to bring our next generation of industry-defining products to market.

Responsibilities

• Lead and expand our Product Inspection and Quality team, including hiring, training, and performance management
• Own daily inspection and product processing operations
• Perform inspections as needed to ensure standards are met
• Track and deliver against KPIs
• Monitor customer feedback and translate insights into product and process improvements
• Partner cross-functionally with Customer Service, Fulfillment, Inventory Planning, and Manufacturing
• Identify and implement quality assurance systems and process improvements
• Manage supplier relationships to enforce product quality standards
• Complete other tasks as needed

Basic Qualifications

• Excellent written and verbal communication skills in English
• Must be at least 18 years of age
• Must have a valid driver’s license
• Must be authorized to work in the United States
• Basic math skills (addition, subtraction, multiplication, and division)
• Ability to stand for extended periods of time
• Ability to move over, under, and around shelves and other objects
• Full use of hands and fingers to perform tasks
• Ability to work flexible shifts including weekends, and/or holidays

Who We Are Looking For

• 2+ years experience in quality control, manufacturing, or related field (high-volume visual inspection experience preferred)
• Experience managing high-volume operations
• Strong attention to detail
• Highly organized
• Excited to get things done, in a fast-paced environment
• Interested in learning new skills
• Ability to problem solve and prioritize tasks to ensure efficiency

What Lily & Fox Offers

• Attractive salary + equity
• Company paid insurance (medical, dental, vision, life, and disability insurance)
• 4 weeks PTO per year annually
• Coaching and training
• Huge opportunities to learn new skills and grow with the company!
• Being a part of a fast-growing international business!
• A chance to build the Quality Control function of a fast-scaling, international DTC brand

Candidates who receive a job offer will be required to successfully pass a job-related hair drug/toxins test and a background check consistent with state law.

This is not a work-from-home position.

Equal Employment Opportunity

Lily and Fox is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, genetic information, protected veteran status, gender identity or expression, sexual orientation, or any other characteristic protected by law.

Type: Full-time, on-site

Salary: $70,000 - $90,000 per year