Global Process Lead, Revenue Operations

Google LLC; Chicago (IL); On-site; USD 157,000 - 227,000; Full time

Benefits offered by this job

Equity

Bonus target

Benefits

Job summary

Google is hiring a Global Process Lead for Revenue Operations in Chicago, IL. You will own end-to-end revenue and cash process design, collaborate across Product, Engineering, Finance, Sales, and G&A, and drive complex cross-border initiatives with a focus on scalability and risk management.

The role requires extensive experience in process improvement, cross-functional project leadership, and the ability to influence executive teams.

Qualifications

• Bachelor's degree in Business, Finance, Engineering, or Operations or equivalent practical experience.
• 10 years of experience in management consulting, operations, or equivalent field, or 8 years with an advanced degree in business, accounting, or finance.
• Experience managing multiple cross-functional projects and implementing process improvements.

Responsibilities

• Define process requirements for revenue and cash operations and design for new products and systems.
• Lead operational integration for revenue and cash operations of newly acquired companies with partners.
• Collaborate with product, engineering, finance, sales, and G&A to identify and implement scalable order-to-cash solutions.
• Drive process design improvements to increase productivity while balancing risk and quality.
• Ensure tax, Sarbanes-Oxley and local entity compliance and readiness for new functionality.

Skills

Cross-functional collaboration

Process improvement

Stakeholder management

Data analysis

Project management

Education

Bachelor's degree in Business, Finance, Engineering, or Operations

MBA or related master’s degree

Tools

SAP

Six Sigma

Lean

Job description

Global Process Lead, Revenue Operations

corporate_fare

Google

Chicago, IL, USA

Minimum qualifications:

• Bachelor's degree in Business, Finance, Engineering, or Operations, or equivalent practical experience.
• 10 years of experience in management consulting, an operations-related function, or equivalent field, or 8 years of experience with an advanced degree in business, accounting, or finance.
• Experience managing multiple cross-functional projects, identifying and implementing process improvements, or experience supporting implementation or transformation projects.

Preferred qualifications:

• MBA or Master's degree.
• Experience leading large, cross-functional projects and systems transformation initiatives, including identifying, assessing, and mitigating risks across revenue and payment operations.
• Experience with SAP and practical knowledge of Six Sigma, Lean, or related continuous process improvement methodologies.
• Strong business judgment, problem-solving capability, and communication skills with a proven track record of influencing leadership teams across product and finance.

About the job

The Revenue to Cash Operations (RCO) team manages Google's incoming cash transactions on a global basis and ensures that Google's incoming cash processes are controlled, effective and efficient. As a member of this team, you'll find innovative ways to manage our complex set of transactions. You will make processes more efficient and scalable, ensure the highest level of quality of our operations, and proactively minimize operational risk.

Within RCO, the Revenue Operations team manages a number of different functions: (1) global invoicing for Google's entire product suite, (2) the intake of new product and FOP launches, expansions, acquisitions, and regulatory change that impact order-to-cash processes, (3) management of tax operations including onboarding, withholding, and reporting, and (4) billing modifications, refunds & disbursements, payments optimization, and AUP.

In this role, you will collaborate closely with stakeholders across Product, Engineering, Finance, Sales, and G&A to identify and implement solutions that will help Google grow its revenue. You will apply your operations expertise to manage efficient and scalable order-to-cash processes. You will also be responsible for ensuring processes are delivered with the highest level of quality and proper controls are in place to manage operational and financial risks.

Individual pay is determined by factors including job-related skills, experience, and relevant education or training.

US: $157000 - $227000 (USD) + 20% bonus target + equity + benefits

Learn more about benefits at Google.

Responsibilities

• Define process requirements for revenue and cash operations, design for new products and systems implementation in collaboration with cross-functional teams.
• Lead the operational integration for revenue and cash operations of newly acquired companies in conjunction with our partners.
• Consult with product areas and global counterparts to understand operational environment and impacts of changes and issues. Drive proactive resolution of identified gaps, and effectively analyze data sets to test hypotheses and provide insights to influence decision making.
• Perform high level of operational process design and reengineering. Drive increase of productivity and efficiency across process areas while balancing risk and quality.
• Ensure tax, Sarbanes Oxley and local entity compliance. Ensure readiness on supporting new and existing functionality.