Global Process Manager, Revenue Operations

Google; Chicago (IL); On-site; USD 128,000 - 187,000; Full time

Job summary

Google LLC in Chicago, IL seeks a Global Process Manager for Revenue Operations to drive AI-first transformations across revenue processes and ERP implementations. You will lead cross-functional efforts to design, test, and scale efficient, compliant cash and invoicing workflows while partnering with Finance, Product, and global teams.

The role emphasizes stakeholder management, process design, and data-driven decision support to optimize Google's global cash operations and reduce risk.

Qualifications

• Bachelor's degree required; 7 years in management consulting or ops, or 5 years with advanced degree in business/finance.

Responsibilities

• Transition Revenue Operations processes to an AI-first approach; replace legacy workflows with generative AI and agentic workflows.
• Define process requirements for revenue operations and design for new products and systems with cross-functional teams.
• Consult with Google product areas and global counterparts to understand operational environment and impact; drive proactive gap resolution.
• Analyze data sets to test hypotheses and provide insights to influence decisions.
• Ensure tax, SOX, and local entity compliance; readiness for supporting new/existing functionality.

Skills

Data analysis

SQL

Dashboard design

Stakeholder management

Education

Bachelor's degree in Business, Finance, Engineering or Operations

MBA

Tools

ERP systems

Job description

Global Process Manager, Revenue Operations

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corporate_fare Google place Chicago, IL, USA

• Bachelor's degree in Business, Finance, Engineering, or Operations, or equivalent practical experience.
• 7 years of experience in management consulting, or an operations-related function; or 5 years of experience with an advanced degree in business, accounting, or finance.

Preferred qualifications:

• MBA.
• Lean Six Sigma (LSS) Green Belt, Project Management Professional (PMP) or similar certifications. Data Analysis skills, experience applying statistical methods, SQL, dashboard design.
• Experience leading complex process improvement projects and influencing and managing stakeholder relationships.
• Experience designing, implementing, and testing processes and controls for Enterprise Resource Planning (ERP) transformation projects.
• Demonstrated project management skills and the ability to manage multiple tasks in a dynamic environment.

About the job

The Finance Operations team manages Google's cash transactions on a global basis and ensures that Google's incoming and outgoing cash processes are controlled, effective and efficient. As a member of this team, you'll find innovative ways to manage our complex set of transactions. You'll make processes more efficient and scalable, work to ensure the highest level of quality of our operations, and proactively minimize operational risk. Externally, you collaborate with our extended workforce partners and internally, you will collaborate across the multiple areas of the Financial Operations team.

The Revenue to Cash Operations (RCO) team manages Google's incoming cash transactions on a global basis and ensures that Google's incoming cash processes are controlled, effective and efficient. As a member of this team, you'll find innovative ways to manage our complex set of transactions. You thrive on making processes more efficient and scalable, you work to ensure the highest level of quality of our operations and you proactively minimize operational risk.

Within RCO, the Revenue Operations team manages a number of different functions: (1) global invoicing for Google's entire product suite, (2) the intake of new product and FOP launches, expansions, acquisitions, and regulatory change that impact order-to-cash processes, (3) management of tax operations including onboarding, withholding, and reporting, and (4) billing modifications, refunds & disbursements, payments optimization, and AUP.

The name Google came from "googol," a mathematical term for the number 1 followed by 100 zeros. And nobody at Google loves big numbers like the Finance team when providing in depth analysis on all manner of strategic decisions across Google products. From developing forward-thinking analysis to generating management reports to scaling our automated financial processes, the Finance organization is an important partner and advisor to the business.

Individual pay is determined by factors including job-related skills, experience, and relevant education or training.

US: $128000 - $187000 (USD) + 15% bonus target + equity + benefits

Learn more about benefits at Google.

• Transition Revenue Operations processes to an AI-first approach, replacing legacy workflows with generative AI and agentic workflows.
• Define process requirements for revenue operations, design for new products and systems implementation in collaboration with cross-functional teams.
• Consult with Google product areas and global counterparts to understand operational environment and impacts of changes and issues. Drive proactive resolution of identified gaps.
• Analyze data sets to test hypotheses and provide insights to influence decision making.
• Ensure tax, Sarbanes Oxley and local entity compliance, and ensure readiness on supporting new and existing functionality.

Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy , Know your rights: workplace discrimination is illegal , Belonging at Google , and How we hire .

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

Equity is granted exclusively and discretionarily by Alphabet Inc. on the basis of an agreement concluded between you and Alphabet Inc. Alphabet Inc. is your sole contractual partner with respect to equity grants. GSU grants are not guaranteed, are discretionary, are subject to approval by the Alphabet Inc. board of directors or its delegate, the terms of the relevant Alphabet Inc. stock plan, and your grant agreement. They have no impact on statutory payments. Current or past grants do not confer an acquired right.