Global Principal Solution Architect - EAM

IFS; Town of Oyster Bay (IL, NY); Hybrid; USD 180,000 - 200,000; Full time

Job summary

A leading company in AI-driven solutions seeks a Principal Solution Architect to lead strategic initiatives and enhance presales performance. This role involves collaborating across functions to drive innovation and market leadership, while mentoring top talent. Ideal candidates are self-starters with deep industry knowledge and strong interpersonal skills.

Benefits

Flexible paid time off

Medical, dental, & vision insurance

401K with Company contribution

Tuition assistance

Qualifications

• Deep understanding of field service software market dynamics.
• Fluent in English, additional languages are a plus.

Responsibilities

• Lead strategic deal execution and tailor demonstrations.
• Provide insight-based guidance for marketing and sales.
• Strengthen presales execution through content creation.

Skills

Self-Starter

Team Player

Presentation Skills

Interpersonal Skills

Job description

Company Description

IFS is a billion-dollar revenue company with 6000+ employees on all continents. Our leading AI technology is the backbone of our award-winning enterprise software solutions, enabling our customers to be their best when it really matters–at the Moment of Service. Our commitment to internal AI adoption has allowed us to stay at the forefront of technological advancements, ensuring our colleagues can unlock their creativity and productivity, and our solutions are always cutting-edge.

At IFS, we’re flexible, we’re innovative, and we’re focused not only on how we can engage with our customers but on how we can make a real change and have a worldwide impact. We help solve some of society’s greatest challenges, fostering a better future through our agility, collaboration, and trust.

We celebrate diversity and understand our responsibility to reflect the diverse world we work in. We are committed to promoting an inclusive workforce that fully represents the many different cultures, backgrounds, and viewpoints of our customers, our partners, and our communities. As a truly international company serving people from around the globe, we realize that our success is tantamount to the respect we have for those different points of view.

By joining our team, you will have the opportunity to be part of a global, diverse environment; you will be joining a winning team with a commitment to sustainability; and a company where we get things done so that you can make a positive impact on the world.

We’re looking for innovative and original thinkers to work in an environment where you can #MakeYourMoment so that we can help others make theirs. With the power of our AI-driven solutions, we empower our team to change the status quo and make a real difference.

If you want to change the status quo, we’ll help you make your moment. Join Team Purple. Join IFS.

Job Description

Global Service & Asset Solution Strategy Team
As a Principal Solution Architect in the Global Service & Asset Solution Strategy team, you are part of the industry’s most formidable solution engineering force. Your mission is to unite deep technical, solution, and industry expertise to win strategic deals, elevate presales performance, and drive go-to-market innovation across regions and market units.

Role Description
You are a senior individual contributor and trusted advisor who leads high-impact strategic pursuits. You shape solution strategy, raise the quality bar across presales, and mentor top talent across market units. You collaborate broadly across Sales, Marketing, R&D, and GTM functions to strengthen execution and accelerate innovation. In short: This role is about representing and developing our market leadership via the presales function.

Key Responsibilities:

• Strategic Deal Execution: Lead from the front in qualified, high-impact pursuits by applying solution and industry depth, tailoring demonstrations, and delivering proof-of-value engagements that drive customer confidence.
• Trusted Advisor Across the Business: Provide insight-based guidance to shape marketing campaigns, sales plays, messaging, roadmap priorities, and competitive positioning.
• Presales Performance Elevation: Strengthen presales execution through key content creation, storytelling, reusable asset development, mentoring, and setting the example in delivery excellence.
• GTM Innovation: Drive evolution in our GTM model through cross-functional collaboration, industry-specific sales plays, and field innovation.
  

Note: The emphasis will always be on strategic deal execution, but the balance between these focus areas may vary depending on individual expertise and evolving business needs.

Qualifications

Ideal Candidate Profile

• Self-Starter and Fast Learner: Thrives in a high-paced, dynamic business environment. Learns quickly and adapts with agility.
  
• Subject Matter Expertise: For FSM-centric profiles: Deep understanding of field service software market dynamics, including products, competitors, customers, and partners.
  
  For EAM-centric profiles: Deep understanding of enterprise asset management (EAM), APM, and AIP market dynamics.
  
• Strong Team Player: Acts as both player and coach. Builds community, shares knowledge, and mentors rising talent across geographies.
  
• Presentation and Demonstration Skills: Skilled in delivering both software demonstrations and executive-level presentations, with the ability to tailor delivery to varied audiences.
  
• Technical Skills: Solid grasp of business and IT architecture. Capable of assessing customer technology landscapes in context of business transformation.
  
• Global Readiness: Fluent in English, with additional language skills seen as an advantage. Willingness to travel internationally and work flexible hours to support global engagements is essential.
  
• Interpersonal Skills: Creative, curious, and persuasive communicator. Capable of influencing direction across technical and non-technical stakeholders at all levels.

Additional Information

What We’re Offering

• Salary Range: List $180,000 to $200,000 annually+ commission
• Flexible paid time off, including sick and holiday
• Medical, dental, & vision insurance
• 401K with Company contribution
• Flexible spending accounts
• Life insurance and disability benefits
• Tuition assistance
• Community involvement and volunteering events

M/F/Disabled/Vet VEVRAA Federal Contractor. We are a Drug-Free Workplace. Interested candidates should apply at: www.ifs.com/about/careers-at-ifs

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. VEVRAA Federal Contractor, Equal Opportunity Employer

We embrace flexibility and hybrid work opportunities to support diverse needs and lifestyles, while also valuing inclusive workplace experiences. By fostering a sense of community, we drive innovation, strengthen connections, and nurture belonging. Our commitment ensures you can work in a way that suits you best, while also engaging with colleagues to share ideas and build meaningful relationships.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. VEVRAA Federal Contractor, Equal Opportunity Employer