Global Payroll Manager

Nclusion; Palo Alto (CA); Hybrid; USD 125,000 - 145,000; Full time

Benefits offered by this job

401k with a match

Medical Insurance

Dental Insurance

Vision Insurance

Competitive compensation & equity

Flexible PTO

In‑office lunch, team events & culture

Job summary

Nclusion is seeking a Payroll Lead in Palo Alto to manage day-to-day US payroll, ensuring timely, accurate pay and driving process improvements in a fast-changing environment.

This individual-contributor role is the primary owner of US payroll with potential international responsibilities as the company grows. The role is based in Palo Alto, four days onsite and one day from home.

Qualifications

• 7+ years of payroll processing experience in small to midsize organizations.
• Strong knowledge of payroll compliance across jurisdictions.
• Experience booking payroll-related journal entries and reconciliations.
• Hands-on with payroll platforms such as NetSuite, Rippling, Gusto, ADP, or Workday.

Responsibilities

• Manage end-to-end US payroll processing and ensure accuracy and timeliness.
• Coordinate with People Ops and external payroll providers across time zones.
• Monitor payroll tax requirements and advise on location-based implications.
• Own month-end close activities and payroll journal entries.
• Generate payroll reports to surface trends and drive improvements.
• Provide backup support to Payroll Analysts as needed.
• Support audits related to 401(k) and taxes.

Skills

NetSuite

Rippling

Payroll compliance

Excel

Tax reporting

Tools

Gusto

ADP

Workday

Job description

About Nclusion

Nclusion is on a mission to provide traditional financial services to 1.5 billion people worldwide without access today. Without a secure way to save, invest, or transfer money, individuals are not empowered to accumulate short or long-term wealth. We're changing that by bridging the gap between traditional banking and the communities that need it most.

About Nclusion

Nclusion is on a mission to provide traditional financial services to 1.5 billion people worldwide without access today. Without a secure way to save, invest, or transfer money, individuals are not empowered to accumulate short or long-term wealth. We're changing that by bridging the gap between traditional banking and the communities that need it most.

About The Role

The Payroll Lead at Nclusion will manage day-to-day payroll processing for all employees, ensuring every teammate is paid accurately and on time while helping shape and improve our payroll procedures and systems in a fast-changing environment. This is an individual-contributor role with no direct reports, though you'll be the primary owner of all US payroll operations and may take on specialized international payroll responsibilities as the company grows.

This role is based in our Palo Alto office, where we spend four days a week working together as a team, with one day from home.

What You’ll Do

• Prepare and reconcile US payroll end-to-end, with the opportunity to take on specialized oversight of select international payrolls
• Coordinate with our payroll support team across time zones to ensure accuracy, compliance, and timely processing
• Monitor payroll tax requirements across jurisdictions to keep the company compliant, and advise People Ops and leadership on tax implications when evaluating new hire locations or resource planning decisions
• Partner closely with People Ops, Operations, Accounting, and external payroll providers to identify and improve payroll workflows
• Serve as the first point of contact for US payroll inquiries, delivering an excellent employee experience
• Accurately and timely process one-time payments (bonuses, commissions, severances), leave-of-absence pay, fringe benefits, and retirement contributions
• Own month-end close activities, including preparation and reconciliation of payroll journal entries and related balance sheet accounts
• Generate and analyze payroll reports to surface trends and inform process improvements
• Provide backup support to local Payroll Analysts as needed
• Support 401(k), payroll tax, and other employee-related audits

What You Bring to the Table

• 7+ years of payroll processing experience at small to midsize organizations
• Strong knowledge of payroll compliance, including local payroll tax and labor law requirements across jurisdictions, to ensure the company stays compliant and to inform resource planning as the company grows or hires in new locations
• Experience booking payroll-related journal entries and performing account reconciliations
• 1–2 years of NetSuite experience
• Hands‑on experience with payroll platforms; Rippling strongly preferred, though candidates with experience with comparable systems (Gusto, ADP, Workday, etc.) who are quick learners will be considered
• Strong self‑management skills, with the ability to prioritize and drive projects to completion in a fast‑paced environment
• Advanced Excel skills (XLOOKUP, VLOOKUP, pivot tables, formulas)
• Experience with Equity Administration & related tax processing

In our commitment to fostering a diverse and inclusive workplace, we value the unique perspectives and experiences each individual brings to our team. We encourage all candidates, regardless of background, to apply. Your skills, talents, and potential contributions matter deeply to us, and we believe in creating an environment where everyone has an opportunity to thrive. We recognize that meeting every listed requirement may not always be possible, but we value passion, determination, and a willingness to learn. Your application is an opportunity for us to discover the exceptional qualities you bring.

Benefits and Perks

• 401k with a match!
• Medical Insurance
• Dental Insurance
• Vision Insurance
• Competitive compensation & equity – We believe in sharing success.
• Flexible PTO – We focus on impact, not tracking vacation days. We encourage a minimum of 14 days.
• In‑office lunch, team events & culture

Compensation

The base pay range for this role is $125,000 – $145,000 per year.