Vice President of Payment Processing

QualiFi

Broomall (PA)

On-site

USD 90,000 - 100,000

Full time

14 days+

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Benefits offered by this job

Health Benefits Package

401k / Company Match

Vacation / PTO

Job summary

QualiFi is seeking a Vice President of Payment Processing to lead strategic direction, operating performance, and modernization of payment systems. You will oversee payment operations, technology, compliance, vendor relations, and fraud prevention while driving scalable, secure solutions for clients.

The role requires executive leadership, deep payments expertise, and collaboration with finance, risk, and product teams to accelerate growth and ensure high customer satisfaction.

Qualifications

Bachelor's degree in Finance, Business Administration, Information Systems, Accounting, or a related field.
MBA or other advanced degree preferred.

Responsibilities

Develop and execute the organization's payment processing strategy aligned with corporate objectives.
Identify emerging payment technologies, industry trends, and opportunities for innovation.
Lead digital transformation initiatives to improve payment efficiency and customer experience.
Establish departmental goals, KPIs, and performance metrics.
Coach, mentor, and develop sales leaders and account executives, fostering a high-performance, customer-focused culture.
Partner with Marketing and Product Management to develop go-to-market strategies and competitive differentiation.
Collaborate with Operations, Technology, and Client Success teams to ensure seamless implementation and delivery of payment solutions.

Skills

Strategic leadership

Executive decision-making

Regulatory compliance

Data-driven decision-making

Cross-functional collaboration

Education

Bachelor's degree in Finance/Business/IS/Accounting

MBA or advanced degree preferred

Tools

Payment platforms

APIs and integrations

Job description

Job Title

Vice President, Payment Processing

This position requires an executive leader capable of balancing operational excellence, regulatory compliance, technological innovation, and strategic growth while ensuring the organization delivers secure, reliable, and customer-focused payment processing services.

Position Summary

The Vice President of Payment Processing is responsible for the strategic leadership, operational management, and continuous improvement of the organization's payment processing functions. This executive oversees payment operations, payment technology, regulatory compliance, vendor relationships, fraud prevention, and customer service while ensuring secure, efficient, and scalable payment solutions. The VP partners closely with executive leadership, technology, finance, compliance, risk management, and client-facing teams to support business growth and operational excellence.

Key Responsibilities

Strategic Leadership

Develop and execute the organization's payment processing strategy aligned with corporate objectives.
Identify emerging payment technologies, industry trends, and opportunities for innovation.
Lead digital transformation initiatives to improve payment efficiency and customer experience.
Establish departmental goals, KPIs, and performance metrics.
Coach, mentor, and develop sales leaders and account executives, fostering a high-performance, customer-focused culture.
Partner with Marketing and Product Management to develop go-to-market strategies, product positioning, and competitive differentiation.
Collaborate with Operations, Technology, and Client Success teams to ensure seamless implementation and delivery of payment solutions.
Build and maintain executive-level relationships with key clients, financial institutions, referral partners, and strategic alliances.
Identify new market opportunities, emerging payment technologies, and industry trends to support business expansion.
Participate in complex sales presentations, contract negotiations, and executive client meetings.
Monitor sales pipeline, forecasting, customer acquisition, retention, and overall sales performance through key performance indicators (KPIs).
Ensure the sales organization maintains a thorough understanding of payment processing regulations, compliance requirements, and product capabilities, especially with clients in high-risk industries
Develop strategic partnerships with financial institutions, payment networks, Independent Sales Organizations (ISOs), fintech providers, and technology partners to expand market reach.

Payment Operations

Ensure high availability, accuracy, and timeliness of payment processing.
Optimize workflows to improve operational efficiency and reduce costs.
Monitor transaction volumes and processing performance.

Technology & Innovation

Work closely with IT and Product teams to implement payment technologies.
Support API integrations and payment platform enhancements.
Lead modernization initiatives including automation and artificial intelligence where appropriate.

Financial Management

Develop and manage departmental budgets.
Monitor processing costs, interchange expenses, and vendor contracts.
Identify opportunities for cost savings while maintaining service quality.
Support revenue-generating payment initiatives.
Analyze residual reporting for accuracy and completeness
Submit sales rep bonuses for payment to the finance department

Leadership & Talent Development

Lead, mentor, and develop directors, managers, and operational teams.
Foster a culture of accountability, innovation, collaboration, and continuous improvement.
Recruit and retain high-performing talent.
Promote employee engagement and professional development.

Qualifications

Education

Bachelor's degree in Finance, Business Administration, Information Systems, Accounting, or a related field.
MBA or other advanced degree preferred.

Experience

7-10+ years of progressive experience in payment processing, banking operations, fintech, or financial services.
Minimum 3-5 years of senior leadership experience managing payment operations.
Demonstrated experience leading large operational teams and strategic initiatives.
Experience with enterprise payment platforms and payment network integrations.

Technical Knowledge

Strong knowledge of: