Global OTC Billing Leader — AI-Driven, Remote

Relativity; Town of Texas (WI); Hybrid; USD 138,000 - 208,000; Full time

Job summary

Relativity in Wisconsin seeks a Senior Manager, OTC to lead global billing operations across geographies, ensuring complete, accurate, and scalable processes. You will drive design, controls, and automation using Zuora, Salesforce, and AI to optimize revenue recognition and cash flow.

The role emphasizes SOX controls, cross-functional partnership with Revenue Accounting, Legal, and IT, and building a high-performing team capable of handling multi-currency, multi-element billing in a fast-growing

Qualifications

• 10+ years in Billing Ops, OTC, or Revenue Ops with 3+ years in people management.
• Deep expertise in global billing, multi-currency, multi-entity environments.
• Strong process design and internal controls experience (SOX).
• Hands-on with Zuora Billing; working knowledge of Salesforce.
• Experience leading billing ops across geographies in a SaaS growth context.

Responsibilities

• Oversee end-to-end global billing operations across geographies.
• Establish global billing standards for completeness and accuracy.
• Support complex deal structures and evolving monetization models.
• Ensure AR governance and month-end close participation.
• Leverage AI and automation to streamline billing.

Skills

Billing Operations

Order-to-Cash

Revenue Operations

Zuora Billing

Salesforce

SOX Controls

AI Tools

Team Leadership

Cross-functional Collaboration

Multi-currency/Multientity

Education

Accounting degree

Tools

Zuora Billing

Salesforce

Job description

Relativity in Wisconsin seeks a Senior Manager, OTC to lead global billing operations across geographies, ensuring complete, accurate, and scalable processes. You will drive design, controls, and automation using Zuora, Salesforce, and AI to optimize revenue recognition and cash flow.

The role emphasizes SOX controls, cross-functional partnership with Revenue Accounting, Legal, and IT, and building a high-performing team capable of handling multi-currency, multi-element billing in a fast-growing