Global Operations & Process Improvement Lead

PayPal, Inc.; New York (NY); Hybrid; USD 130,000 - 192,000; Full time

Job summary

PayPal, Inc. in New York City is seeking a Sr Manager, Business Operations to lead cross‑functional programs and drive global process improvements across the organization.

The role requires 8+ years of experience and a Bachelor’s degree, with a balanced hybrid work model: three days in the office and two days remote. You will oversee planning, budgeting, headcount targets and partner with business leadership to optimize operations.

Qualifications

• 8+ years relevant experience.
• Bachelor’s degree OR equivalent experience.

Responsibilities

• Lead complex projects of diverse scope to optimize operational processes.
• Participate in complex problem resolution and determine methods and procedures for new assignments.
• Drive global process improvements within the organization.
• Provide oversight and support for planning and management of financial, budget, and headcount targets.
• Act as a liaison between business leadership, staff, and other key partners.
• Influence the quality, efficiency, and effectiveness of business processes.
• Utilize internal and external data to provide actionable insights for business growth.

Education

Bachelor’s degree

Job description

PayPal, Inc. in New York City is seeking a Sr Manager, Business Operations to lead cross‑functional programs and drive global process improvements across the organization.

The role requires 8+ years of experience and a Bachelor’s degree, with a balanced hybrid work model: three days in the office and two days remote. You will oversee planning, budgeting, headcount targets and partner with business leadership to optimize operations.