Global Network Engineer — Onsite in NH (AI & ZTNA)

Extreme Networks; Salem (OR); On-site; USD 65,000 - 80,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Flexible work schedules

Paid time off

401(k) matching

Employee Stock Purchase Program

Adoption assistance

Tuition reimbursement

Life and disability insurance

Job summary

Extreme Networks seeks an IT Network Operations specialist to support a global network infrastructure from our Salem, OR office. You will handle end-user support, lifecycle management for network hardware/software, and troubleshooting across multiple technologies, while collaborating with cross-functional IT teams.

You will gain hands-on experience with Palo Alto Firewalls, Extreme switches/routers, SD-WAN, ZTNA, and AI-assisted tooling.

Qualifications

• Bachelor’s degree in computer science, information technology or related field, or 2+ years of equivalent experience.
• Certifications (Network+, CCNA, Cisco AI) are a strong advantage.
• Hands-on with TCP/IP, OSI model, VLANs, VPNs, firewalls, SD-WAN, WLANs, AI.
• Experience with packet-level troubleshooting: Wireshark, Tcpdump, Ping, NMAP, Syslog.

Responsibilities

• Support and maintain user and server networks, including wired/wireless LANs, VPNs, SD-WANs, remote access, firewalls, AI and load balancers.
• Troubleshoot, monitor, and ensure IT security standards for network infrastructure.
• Report and monitor KPIs and maintain network documentation.
• Manage changes through ServiceNow and ITIL change processes.
• Monitor networks with tools like NetBox, Cacti, Wireshark, ExtremeCloud IQ and related tech.
• Provide on-call support as needed and collaborate with IT teams.

Skills

Networking protocols

ZTNA/VPNs

Analytical mindset

Teamwork/Self-starter

Education

Bachelor’s degree in CS/IT or 2+ years experience

Tools

Wireshark

tcpdump

NetBox

Cacti

ExtremeCloud IQ

Extreme Site Engine

Extreme Platform One

Extreme AI Agent One

Job description

Extreme Networks seeks an IT Network Operations specialist to support a global network infrastructure from our Salem, OR office. You will handle end-user support, lifecycle management for network hardware/software, and troubleshooting across multiple technologies, while collaborating with cross-functional IT teams.

You will gain hands-on experience with Palo Alto Firewalls, Extreme switches/routers, SD-WAN, ZTNA, and AI-assisted tooling.