Global MRO Operations Lead

Prattwhitney; East Hartford (CT); On-site; USD 132,000 - 252,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Life insurance

Short-term disability

Long-term disability

401(k) match

Flexible work schedules

Employee Scholar Program

Paid time off

Holidays

Job summary

RTX is seeking an experienced program and operations leader in East Hartford, CT to provide tactical MRO/U operations support and coordinate solutions across multiple functional groups. You will host escalation calls, prepare status updates for stakeholders, and help shape a unified sustainment network strategy.

The role requires 7–10+ years in program management, operations, or materials, with 5+ years in MRO. U.S. citizenship is required, and travel up to 10% may be needed.

Qualifications

• Bachelor of Arts or Bachelor of Science degree in Engineering, Logistics, Management or equivalent with 10+ years prior relevant experience; OR Advanced degree in Engineering, Operations Management or Business with 7+ years of relevant experience.
• 7+ years of experience in program management, operations, supply chain and/or materials.
• 5+ years of experience in maintenance, repair, and overhaul operations.

Responsibilities

• Provide tactical MRO/U operations support by coordinating timely solutions with functional groups (Customer Support Engineering, Support Equipment, Logistics Program Management, Supply Chain Management, Industrial, etc.)
• Host daily network escalation calls to ensure awareness and prioritization of global needs
• Prepare documentation and communicate status to internal customers, stakeholders and executive level leadership
• Represent sustainment operations in the development of “one system and process” to manage and communicate MRO/U network reporting
• Interface with and monitor the performance of 3rd party MRO Product Service Providers (PSPs)
• Identify and resolve process gaps and systematic issues critical to supporting deliveries
• Develop and establish forward thinking strategies to support growth, maturity and expansion of the F135 sustainment network
• Occasional domestic and international travel (10%) may be required to support business needs.

Skills

Program management

Operations

Maintenance, Repair & Overhaul

Cross-functional collaboration

Education

Bachelor's degree in Engineering/Logistics/Management

Advanced degree in Engineering/Operations/Business

Job description

RTX is seeking an experienced program and operations leader in East Hartford, CT to provide tactical MRO/U operations support and coordinate solutions across multiple functional groups. You will host escalation calls, prepare status updates for stakeholders, and help shape a unified sustainment network strategy.

The role requires 7–10+ years in program management, operations, or materials, with 5+ years in MRO. U.S. citizenship is required, and travel up to 10% may be needed.