Global Master Data Governance Leader: Customer & Vendor

The Coca-Cola Company; Atlanta (GA); On-site; USD 196,000 - 227,000; Full time

Job summary

The Coca-Cola Company seeks a Senior Director of Customer & Vendor Data Governance to lead the enterprise strategy, governance, and roadmaps for master data globally. You will partner across Finance, Procurement, Sales, and Technology to standardize data, improve quality, and enable secure data sharing across ecosystems.

You will drive global programs spanning ERP, CRM, MDM, and modernization initiatives, building a high-impact team and embedding governance across the enterprise.

Qualifications

• Bachelor's Degree in Information Systems, Computer Science, Data Management, Business Administration, or related field.
• Master's Degree preferred.
• Professional certifications in Data Management, Data Governance, Project Management, or Enterprise Architecture are preferred.

Responsibilities

• Define and execute the enterprise Customer and Vendor Data Governance strategy and roadmap.
• Establish and maintain global policies, standards, controls, and operating procedures for customer, vendor, reference, and hierarchical data domains.
• Ensure governance frameworks align with regulatory, privacy, and industry best practices.
• Promote adoption of data governance principles and educate business stakeholders on the value of governed data assets.
• Lead modernization and transformation of the Customer and Vendor Master Data ecosystem through scalable, self-service, and automation-enabled solutions.
• Own the architecture, implementation, support, and continuous improvement of master data platforms and related applications.
• Drive platform simplification, process standardization, and improved user experiences to increase business agility and data accuracy.
• Evaluate emerging technologies and industry solutions to enhance enterprise master data capabilities.
• Partner with business leaders to define and execute data quality strategies, metrics, and improvement programs.
• Establish processes for monitoring, measuring, and improving data quality across customer and vendor domains.
• Ensure trusted master data is available to support operational processes, reporting, analytics, and decision-making.
• Identify opportunities to improve business outcomes through better data management and governance practices.
• Lead and develop a global team responsible for customer and vendor data governance and applications.
• Partner with Finance, Sales, Procurement, Master Data Operations, Technology, Analytics, and external partners to align priorities.
• Influence senior leaders to establish strategic alignment, prioritize investments, and drive adoption of governance initiatives.
• Manage communications related to Customer and Vendor Master Data across the enterprise and external partner ecosystem.
• Develop business cases and investment strategies supporting master data transformation initiatives.
• Lead large-scale programs involving ERP, CRM, MDM, and data platform implementations.
• Manage vendor relationships, strategic partnerships, and service providers to ensure delivery of high-quality outcomes.
• Deliver initiatives within agreed scope, timelines, budget, and business value expectations.

Skills

Customer Master Data

Vendor Master Data

Enterprise Data Governance

Data Quality Management

Reference Data & Hierarchies

Metadata Management

Data Architecture

ERP/CRM/MDM Platforms

Regulatory & Privacy

Digital Transformation

Education

Bachelors in Information Systems or related

Master's degree preferred

Professional certifications in Data Management/ Governance/ PM/ EA preferred

Tools

Informatica MDM

SAP ERP

Salesforce CRM

Enterprise data platforms

Job description

The Coca-Cola Company seeks a Senior Director of Customer & Vendor Data Governance to lead the enterprise strategy, governance, and roadmaps for master data globally. You will partner across Finance, Procurement, Sales, and Technology to standardize data, improve quality, and enable secure data sharing across ecosystems.

You will drive global programs spanning ERP, CRM, MDM, and modernization initiatives, building a high-impact team and embedding governance across the enterprise.