Global Marketing Manager, Trust and Safety

TikTok; San Jose (CA); On-site; USD 112,356 - 211,112; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) savings plan with company match

Paid parental leave

Short-term and long-term disability coverage

10 paid holidays and 10 sick days annually

17 days of paid personal time annually

Job summary

A global technology company is seeking a Global Marketing Manager focused on Trust and Safety in San Jose. The ideal candidate will manage marketing strategies and promote important narratives globally, collaborating with cross-functional teams. Minimum qualifications include experience in product marketing and excellent communication skills. The role offers a competitive salary range of $112,356 - $211,112 annually, with benefits including health insurance and paid personal time.

Qualifications

• Experience in product marketing with a focus on Trust & Safety.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong communication skills for interactions with diverse audiences.

Responsibilities

• Promote Trust & Safety narratives and programs globally.
• Execute marketing roadmaps and communicate insights.
• Partner with teams to develop cohesive marketing strategies.

Skills

Attention to detail

Project management

Problem-solving

Storytelling

Interpersonal skills

Job description

Global Marketing Manager, Trust and Safety

Responsibilities

• Help shape, and promote important Trust and Safety narratives, programs, and product launches globally


• In collaboration with cross-functional teams, execute Trust & Safety product marketing roadmaps, set measurable results, own user & competitive insights, shape product & external messaging, and execute across channels.


• Work cross-functionally to improve the visibility of Trust & Safety and product marketing efforts; developing a continuous flow of communication among relevant teams.


• Be the voice of Product to Marketing, and the voice of Marketing to Product: drive alignment across product and business teams for the purpose of unifying our vision and goals for key user audiences in local markets.


• Spearhead global consistency in product marketing launch strategies and execution, including prioritization, messaging hierarchy, product value prop and positioning, and go-to-market plans


• Work with our research and insights teams to deliver deep audience & competitive insights to be used in product decision making.


• Partner closely with leaders in product, marketing, PR, public policy, operations, strategy and finance to ensure seamless cross-functional coordination and go-to-market plans. Be the glue between teams and our users.

Qualifications

• Minimum Qualifications
  
  
  
  • Comfortable working in an experimental and extremely fast-paced environment within a complex, matrixed organization
  
  
  • High attention to detail and proven ability to manage multiple, competing priorities simultaneously.
  
  
  • Excellent organization, project management, and problem-solving skills
  
  
  • High level of integrity as well as interpersonal skills as you often act as the glue between internal departments.
  
  
  • Compelling storyteller who can communicate in succinct and inspiring ways to a variety of audiences, including internal stakeholders and external audiences.
  
  
  • Product marketing experience at mobile/tech/consumer products used by millions, ideally in product marketing, with more recent experience related to Trust & Safety or Responsibility marketing
  
  
  • Experience in brand safety narratives and campaigns, trust and safety marketing, and reputation building storytelling and product marketing
  
  
  
  


• Preferred Qualifications
  
  
  
  • High level of integrity as well as interpersonal skills as you often act as the glue between internal departments.
  
  
  • Compelling storyteller who can communicate in succinct and inspiring ways to a variety of audiences, including internal stakeholders and external audiences.
  
  
  • Product marketing experience at mobile/tech/consumer products used by millions, ideally in product marketing, with more recent experience related to Trust & Safety or Responsibility marketing
  
  
  • Experience in brand safety narratives and campaigns, trust and safety marketing, and reputation building storytelling and product marketing
  
  
  
  

About TikTok

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Diversity & Inclusion

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

TikTok Accommodation

TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://tinyurl.com/RA-request

Job Information

[For Pay Transparency] Compensation Description (Annually)

The base salary range for this position in the selected city is $112,356 - $211,112 annually. Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).

The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

For Los Angeles County (unincorporated) Candidates:

1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;


2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and


3. Exercising sound judgment.

• Seniority level: Mid-Senior level


• Employment type: Full-time


• Job function: Marketing and Sales


• Industries: Technology, Information and Internet and Entertainment