Global Marketing Enablement Intern

Otis Worldwide Corporation; Connecticut; Hybrid; USD 28,000 - 32,000; Full time

Job summary

Otis Worldwide Corporation is offering a Global Marketing Enablement Internship to support marketers across Otis by developing playbooks, learning content, and enablement assets. You will coordinate trainings, maintain the knowledge hub, and help document go‑to‑market methodologies while gathering regional feedback.

The role emphasizes collaboration across functions, regions, and time zones with an emphasis on learning design and content development.

Qualifications

• Strong written and verbal communication skills, with an ability to simplify complex information and turn it into clear, practical guidance.
• Strong organization, attention to detail, and the ability to coordinate deadlines, materials, and multiple stakeholders.
• Proficiency in Microsoft Office, particularly PowerPoint and Excel, and confidence using digital collaboration tools.
• Analytical thinking and comfort interpreting feedback, usage data, and both quantitative and qualitative information.
• Collaborative mindset and comfort working across functions, cultures, and time zones.
• Curiosity, initiative, sound judgment, and a willingness to learn and take ownership.

Responsibilities

• Assist in developing and updating reusable marketing playbooks, templates, checklists, guides, and toolkits for use across regions.
• Support Marketing Academy and onboarding content, including learning pathways, facilitator materials, job aids, and practical case studies.
• Coordinate training sessions, workshops, office hours, and communities of practice, including agendas, materials, attendance, feedback, and follow‑up.
• Maintain the global marketing enablement and brand knowledge hub, improving taxonomy, version control, asset quality, and ease of access.
• Help document global go‑to‑market methodologies, roles and decision rights, process handoffs, and examples of best practice.
• Gather feedback and capability needs from Global and Regional Marketing teams through surveys, interviews, and working sessions, then synthesize improvement opportunities.

Skills

Communication

Organization

PowerPoint

Excel

Analytical thinking

Collaboration

Curiosity

Education

Bachelor's degree (marketing or related)

Tools

SharePoint

Learning Management Systems

Office applications

Job description

Global Marketing Enablement Intern will support the team responsible for helping marketers across Otis work more consistently, efficiently, and effectively.

Key Responsibilities

• Assist in developing and updating reusable marketing playbooks, templates, checklists, guides, and toolkits for use across regions.
• Support Marketing Academy and onboarding content, including learning pathways, facilitator materials, job aids, and practical case studies.
• Coordinate training sessions, workshops, office hours, and communities of practice, including agendas, materials, attendance, feedback, and follow‑up.
• Maintain the global marketing enablement and brand knowledge hub, improving taxonomy, version control, asset quality, and ease of access.
• Help document global go‑to‑market methodologies, roles and decision rights, process handoffs, and examples of best practice.
• Gather feedback and capability needs from Global and Regional Marketing teams through surveys, interviews, and working sessions, then synthesize improvement opportunities.
• Monitor enablement adoption and effectiveness through metrics such as asset usage, training participation, learner feedback, reuse, and reported productivity benefits.
• Support enablement communications and change management through newsletters, intranet updates, launch notes, presentations, and stakeholder briefings.
• Explore approved AI and collaboration tools that can improve knowledge discovery, content workflows, and team productivity, and document responsible‑use guidance.
• Support project plans, governance calendars, action tracking, and collaboration with Regional Marketing, Marketing Operations, Brand, HR, Digital Technology, and subject‑matter experts.

Education

Currently pursuing a bachelor's in marketing, business, communications, organizational development, learning design, project management, or a related field.

Qualifications

• Strong written and verbal communication skills, with an ability to simplify complex information and turn it into clear, practical guidance.
• Strong organization, attention to detail, and the ability to coordinate deadlines, materials, and multiple stakeholders.
• Proficiency in Microsoft Office, particularly PowerPoint and Excel, and confidence using digital collaboration tools.
• Analytical thinking and comfort interpreting feedback, usage data, and both quantitative and qualitative information.
• Collaborative mindset and comfort working across functions, cultures, and time zones.
• Curiosity, initiative, sound judgment, and a willingness to learn and take ownership.

Preferred Skills

• Learning content, instructional design, facilitation, or training coordination
• Content development, editing, and presentation storytelling
• Knowledge management, SharePoint, learning management systems, or similar platforms
• Survey design, feedback analysis, data visualization, or dashboard development
• Marketing fundamentals, brand standards, or go‑to‑market concepts
• Project coordination, stakeholder communications, or event support
• Familiarity with generative AI and digital productivity tools, including responsible‑use principles

Learning Opportunities

Understand how a global marketing function builds common capabilities, standards, and scalable ways of working while regions adapt and activate locally.

Gain hands‑on experience in learning design, facilitation, knowledge management, communications, and change adoption.

Work with Global and Regional Marketing leaders and cross‑functional partners on real capability‑building priorities.

Develop transferable skills in project management, stakeholder engagement, analytics, storytelling, and responsible AI‑enabled productivity.

Expected Deliverables

• Complete a scoped capstone project that develops or refreshes a priority enablement toolkit or playbook for regional use.
• Design and support delivery of a Marketing Academy module or workshop, including learner materials, facilitator guidance, and evaluation.
• Establish or improve a section of the marketing knowledge hub, with clear taxonomy, ownership, and version‑control recommendations.
• Create an adoption and feedback dashboard or reporting pack, with practical recommendations for continuous improvement.

Compensation

The hourly range for this role is $20/hr to $23/hr. We may pay more or less than the posted range, and the range may change in the future. Pay within the salary range will be based on factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, and business or organizational needs.

About Otis

Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio. You may recognize our products in some of the world’s most famous landmarks, including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers!

We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide.

We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast‑moving, high‑performance company.

When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge.

We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.

Today, our focus more than ever is on people. As a global, people‑powered company, we put people – passengers, customers, and colleagues – at the center of everything we do. We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do.

EEO Statement

Otis is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law.

To request an accommodation in completing an employment application due to a special need or a disability, please contact us at [e-mail].