Global Market Data Platform Delivery Lead

JP Morgan Chase; City of Rochester (NY); On-site; USD 140,000 - 190,000; Full time

Job summary

JPMorganChase is seeking a Product Delivery Manager to own end-to-end delivery and operational excellence of strategic market data platforms. You will lead cross-functional teams across global lines, drive automation, and manage vendor relationships to ensure high availability and secure services.

The role emphasizes stability, incident resolution, and continuous improvement across trading and business functions, with a focus on collaboration across Asia-Pacific, Europe, North America, and

Qualifications

• Formal training or certification on product engineering concepts.
• 5+ years of applied experience in product delivery.
• Strong communication skills with traders and technology teams.
• Experience with documentation and process improvement.
• Hands-on with automation technologies is a plus.

Responsibilities

• Own the stability, performance, and end-to-end product delivery of strategic market data platforms across global business lines
• Support and manage broker and trading applications including Tradeweb, ICAP, BrokerTec, Tullett Prebon, and Tradition
• Develop and drive automation solutions to improve efficiency, service quality, and incident resolution across the platform
• Monitor service health, analyze operational trends and metrics, and lead continuous improvement initiatives
• Lead software releases, upgrades, migrations, and strategic platform initiatives from planning through production
• Partner with business, operations, engineering, and vendor teams to deliver technology solutions aligned to business priorities
• Lead major incident response, root cause analysis, and problem remediation to reduce recurring issues and improve platform resilience
• Manage daily operations, change management, and the transition of new services into production support
• Manage vendor relationships, service performance, escalations, and technology roadmaps to ensure delivery commitments are met
• Drive resiliency initiatives including disaster recovery, capacity planning, and elimination of single points of failure
• Own technology risks, control gaps, audit findings, and regulatory remediation activities to maintain a strong risk and control environment

Skills

Product engineering concepts

5+ years exp

Communication

Documentation

Problem solving

Tools

PowerShell

Python

REST APIs

Job description

JPMorganChase is seeking a Product Delivery Manager to own end-to-end delivery and operational excellence of strategic market data platforms. You will lead cross-functional teams across global lines, drive automation, and manage vendor relationships to ensure high availability and secure services.

The role emphasizes stability, incident resolution, and continuous improvement across trading and business functions, with a focus on collaboration across Asia-Pacific, Europe, North America, and