A global information technology firm is looking for a technical support specialist to assist and provide direction to a global team. You will manage project and support tasks, participate in an on-call support rotation, and automate tasks through scripting. The ideal candidate will hold a degree in IT or Engineering and possess excellent communication and collaboration skills. Familiarity with Microsoft Lync and scripting experience is also desired.
Qualifications
Assist and provide technical direction to a global team.
Manage project and support task tracking.
Participate in a 24/7 on-call support rotation.
Responsibilities
Provide guidance on technical processes.
Respond to support requests as needed.
Automate tasks through scripting.
Skills
Technical direction
Project management
Scripting
Collaboration
Communication
Education
Degree in Information Technology or Engineering
Tools
Microsoft Lync
PowerBuilder scripting
Windows Servers
Job description
A global information technology firm is looking for a technical support specialist to assist and provide direction to a global team. You will manage project and support tasks, participate in an on-call support rotation, and automate tasks through scripting. The ideal candidate will hold a degree in IT or Engineering and possess excellent communication and collaboration skills. Familiarity with Microsoft Lync and scripting experience is also desired.