Global Logistics Operations Associate

Flexport

Bellevue (KY)

On-site

USD 56,000 - 63,000

Full time

2 days ago

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Job summary

Flexport in Bellevue, WA, is seeking a Global Operations Associate for our North American Operations group. You will own end-to-end movement of global shipments within a regional network, coordinating with ocean and air carriers, customs, and partners to ensure a high-quality, on-time customer experience.

This role emphasizes process discipline, data-driven decision making, and collaboration with technology partners to drive automation and efficiency.

Qualifications

2+ years in logistics, freight forwarding, supply chain, or ocean carrier ops.
Bachelor’s Degree preferred.
Able to adapt to a fast-paced environment.
Strong time management and prioritization.
Attention to detail and receptiveness to feedback.
Fluent in English.
Compliance-focused attitude for a regulated industry.

Responsibilities

Be the frontline to ensure on-time shipments and handle exceptions.
Meet internal KPIs and SLAs for quality delivery.
Follow standard operating procedures.
Own the client experience; resolve issues quickly and ensure smooth operations.
Coordinate day-to-day logistics with partners and carriers.
Execute end-to-end movement of freight in the region, including imports/exports.
Assist shipments managed by partners to drive autonomy.
Quote and invoice client shipments with P&L responsibility.
Prepare for QBR/MBR and lead client calls when needed.