Global Logistics Analyst

Presidio, Inc.; Charlotte (NC); Remote; USD 70,000 - 100,000; Full time

Job summary

Presidio is seeking a Global Logistics Analyst to manage in‑country quoting for international hardware, software, and services. This remote role supports 90+ countries from the Eastern time zone, working with a network of in‑country partners and distributors to ensure accurate quotes and smooth order fulfillment.

The role requires 3+ years in global logistics, familiarity with US export regs and Salesforce, and the ability to analyze data and resolve issues quickly.

Qualifications

• Bachelor's degree or equivalent combination of education, experience, and/or military service.
• 3+ years' experience in global logistics, international shipping, supply chain operations, or related analytical roles.
• Familiarity with Salesforce and Cisco's CCW platform is a plus.

Responsibilities

• In‑Country Quote Management: Process incoming in‑country quote requests, gather required order and shipment details, and route requests to the appropriate in‑country partner or distributor.
• Partner & Distributor Relationship Management: Serve as point of contact for international partners and distributors, maintaining relationships and escalating issues as needed.
• Communication: Draft and send clear, professional quote requests to partners, and liaise with internal account teams, OEMs, and customers to provide status updates.
• Quote Turnaround Tracking: Monitor quote requests against turnaround targets, follow up with partners on outstanding requests, and keep tracking records current and accurate.
• Documentation: Maintain records of quote requests, partner responses, pricing, and case status in Salesforce and trackers.
• Troubleshooting: Identify and resolve discrepancies in partner quotes (pricing, tax treatment, docs) before order fulfillment.
• Country & Compliance Awareness: Apply country‑specific requirements to each quote.
• OEM Registration & Program Compliance: Follow OEM registration and qualification processes to confirm deal eligibility and route orders correctly.
• Stay up to date on global trade regulations and adapt quoting practices as requirements change.
• Assist with reviewing global sourcing orders for internal approvals

Skills

Communication

Analytical thinking

Attention to detail

Time management

Education

Bachelor's degree or equivalent

Tools

Salesforce

Cisco CCW

Microsoft Office

Job description

Presidio, Where Teamwork and Innovation Shape the Future

At Presidio, we're at the forefront of a global technology revolution, transforming industries through cutting‑edge digital solutions and next‑generation AI. We empower businesses - and their internal customers - to achieve more through innovation, automation, and intelligent insights.

The Role

The Presidio Global Logistics Analyst manages in‑country quoting for international hardware, software, and services orders, working directly with Presidio's network of in‑country partners and distributors to secure accurate, timely quotes and support smooth order fulfillment across 90+ countries. This is a remote opportunity; the Eastern standard time zone is preferred.

Primary responsibilities

• In‑Country Quote Management: Process incoming in‑country quote requests, gather required order and shipment details, and route requests to the appropriate in‑country partner or distributor
• Partner & Distributor Relationship Management: Serve as point of contact for a portfolio of international partners and distributors, maintaining strong working relationships and escalating issues as needed
• Communication: Draft and send clear, professional quote requests to partners, and liaise with internal account teams, OEMs, and customers to provide status updates and resolve questions
• Quote Turnaround Tracking: Monitor quote requests against turnaround targets, follow up with partners on outstanding requests, and keep tracking records current and accurate
• Documentation: Maintain accurate records of quote requests, partner responses, pricing, and case status in Salesforce and supporting trackers
• Troubleshooting: Identify and resolve discrepancies in partner quotes (pricing, tax treatment, customs documentation, etc.) before they impact order fulfillment
• Country & Compliance Awareness: Apply country‑specific requirements (tax treatment, import/export documentation, local partner requirements) accurately to each quote
• OEM Registration & Program Compliance: Follow OEM‑specific registration and qualification processes (e.g., Dell Cross‑Border registration) to confirm deal eligibility and route orders through the correct fulfillment path
• Stay up to date on global trade regulations and adapt quoting practices as international requirements change
• Assist with reviewing global sourcing orders for internal approvals

Experience

• Experience handling hazardous materials and lithium battery shipments (IATA/IMDG/DOT).
• 3+ years of experience in global logistics, international shipping, supply chain operations, or related analytical roles.
• Strong working knowledge of U.S. export regulations (EAR, ITAR as applicable), customs documentation, HTS classification and international trade terms (INCOTERMS).

• Handson experience tracking international shipments and working with freight forwarders and customs brokers.
• Exposure to global trade requirements, including duties, VAT, import/export documentation, and regulatory considerations.
• Experience supporting multiple stakeholders in a fastpaced, operational environment.
• Demonstrated ability to analyze data, identify issues, and resolve executionlevel problems efficiently.

Qualifications

• Bachelor's degree or equivalent combination of education, experience, and/or military service.
• 1-3 years' experience working in logistics or global business
• Familiarity with Salesforce a plus
• Familiarity with Cisco's CCW platform a plus
• Candidate would be a frontline problem‑solver who can handle high‑pressure situations
• Able to work independently with little supervision
• Adept at using Microsoft Office suite (Word, PowerPoint, Excel, and Outlook)

Your future at Presidio

Joining Presidio means stepping into a culture of trailblazers - thinkers, builders, and collaborators - who push the boundaries of what's possible. With our expertise AI‑driven analytics, cloud solutions, cybersecurity, and next‑gen infrastructure, we enable businesses to stay ahead in an ever‑evolving digital world.

Here, your impact is real. Whether you're harnessing the power of Generative AI, architecting resilient digital ecosystems, or driving data‑driven transformation, you'll be part of a team that is shaping the future.

Ready to innovate? Let's redefine what's next‑together.

About Presidio

Presidio is committed to hiring the most qualified candidates to join our amazing culture. We aim to attract and hire top talent from all backgrounds, including underrepresented and marginalized communities. We encourage women, people of color, people with disabilities, and veterans to apply for open roles at Presidio. Diversity of skills and thought is a key component to our business success.

At Presidio, speed and quality meet technology and innovation. Presidio is a trusted ally for organizations across industries with a decades‑long history of building traditional IT foundations and deep expertise in AI and automation, security, networking, digital transformation, and cloud computing. Presidio fills gaps, removes hurdles, optimizes costs, and reduces risk. Presidio's expert technical team develops custom applications, provides managed services, and enables actionable data insights and builds forward‑thinking solutions that drive strategic outcomes for clients globally. For more information visit

Applications will be accepted on a rolling basis.

Presidio has a strong commitment to the community we serve and our employees. As an Equal Opportunity Employer, we strive to have a workforce that includes the community we serve.

Presidio is an Equal Opportunity Employer Disability/Vets. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected categories.

The 'Know Your Rights' Poster is available here: https://www.eeoc.gov/poster

Presidio EEO Policy Statement is available here: https://www.presidio.com/careers

Presidio is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e‑mail to [e-mail] and let us know the nature of your request and your contact information.

Presidio is a VEVRAA Federal Contractor requesting priority referrals of protected veterans for its openings. State Employment Services, please provide priority referrals to.

Notice of Massachusetts Candidates: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.