Global Key Account Manager - Bay Area, CA

Festo USA; San Francisco (CA); On-site; USD 158,000 - 185,000; Full time

Benefits offered by this job

Medical benefits

401k

Paid time off

Educational assistance

Job summary

Festo Corporation in San Francisco seeks a Senior Key Account Manager to grow strategic customer relationships and drive major automation projects with top accounts. You will lead cross-functional account teams, plan sales activities, and identify new opportunities, while coordinating with international partners.

A University degree and 5+ years in external B2B sales are required; English fluency is essential, and SAP/CRM experience is highly valued.

Qualifications

• University degree in engineering and/or business.
• Fluent English language skills.
• MS Office, CRM tools, SAP knowledge.
• 5+ years external sales experience.
• Experience in B2B industrial sales and key accounts.
• Strong communication and negotiation abilities.

Responsibilities

• Develop detailed, mid-range account strategies with customers.
• Lead account and project teams including specialists.
• Plan activities to achieve sales objectives.
• Identify and win projects based on automation competence.
• Coordinate international collaboration and milestones.
• Achieve development milestones with designated customers.
• Ensure high customer satisfaction with accounts.
• Lead sales meetings to identify needs and gain acceptance of Festo solutions.

Skills

Key account management

Sales experience

Negotiation

Communication skills

Project management

Education

University degree in engineering or business

Tools

SAP

CRM tools

MS Office

Job description

Our curiosity has made us a driving force in automation technology for decades. Today, we have more than 20,000 employees all over the world working towards our vision of inspiring customers with intelligent and intuitive industrial automation solutions.

We want to keep the world moving, so we’re looking for inventive talents and team players – in other words, colleagues who can make a real contribution. We look forward to receiving your application and getting to know you better! Founded in 1925, Festo Corporation is the leading worldwide supplier of automation technology and the performance leader in industrial training and education programs. For many years Festo has been providing impetus for factory automation and offers a wide product and service portfolio – from individual components to complex customized solutions and system. As a family-owned company, we act from a holistic perspective. We take responsibility for our actions globally and locally, we want to contribute to the quality of life and conservation of resources where we operate with new technologies, knowledge and education.

At Festo, we hire people who continuously live our five core Values:

• We are Ambitious
• We are Determined
• We are Visionary
• We Value Each Other
• We are Dependable

Summary:

To grow and develop new and existing target customer business, achieving stronger market position for Festo and reaching agreed upon financial targets. This person defines the longer-term organizational goals, builds the customer relationship along with supporting machine builders and helps to identify new opportunities. The GKAM is responsible for complex relationship development with the highest value customers while achieving sales and account milestones. Milestones can be based on sales turnover, account penetration, project discovery and implementation along with other measures. The goal of the GKAM is to develop the target customer into a customer that specifies Festo as their preferred automation partner.

Duties of this Job Include:

• Creation of detailed, mid-range account strategies in agreement with the customer.
• Build-up and manage account and project teams, including operational management of specialists engaged on customer projects.
• Planning of activities necessary to achieve sales objectives.
• Identify and win projects based on excellent automation competence.
• International cooperation and collaboration.
• Achieve development milestones with designated customers.
• Ensure satisfactory levels of customer satisfaction with designated customers.
• Effective performance of sales meetings with customers to identify needs and gain customer acceptance of Festo’s products and solutions.
• Understanding and proactively communicating the organizational structure of the customer. Building relationships with key decision makers and understanding the decision-making processes and requirements of customers. The goal being to gain influence at the highest management levels.
• Supports the definition and marketing of customer solutions as input for the product development process.
• Initiates and leads process improvements to develop key accounts in a more efficient and effective way e.g. through capacity planning in SAP.

Knowledge, Skills, and Experience:

• University Degree (engineering and/ or business studies; electrical engineering advantageous)
• Fluent language skills in English.
• MS-Office, CRM-tools knowledge, SAP
• 5 years’ external experience
• Special experience in Management of sales processes, Key Account management
• Experience in project management methods is advantageous
• Experience in industrial B2B sales
• Communication skills
• Negotiating skills.
• Winning complex sales.

The annual base pay range for this role is between $158,000-$185,000.

Benefits:

Festo Corporation offers a robust benefits package, which is designed to help employees and their dependents stay healthy, feel secure and maintain a work/life balance. This is just one way we strive to provide employees with a rewarding workplace. As an effort to keep pace with healthcare trends, Festo Corporation is committed to providing a comprehensive benefits package to its employees which includes...Medical, Dental, Vision, Flexible Spending Programs, Short-term and Long-term disability, 401k, Pet Insurance, Paid Holidays, Paid time off, Educational assistance and many more.

Festo is an equal opportunity employer. We believe that the best way to attract and retain a diverse workforce is to encourage a culture of inclusion within our organization. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.