Global Key Account Leader: Strategy & Growth

MANN+HUMMEL; North Carolina; On-site; USD 120,000 - 160,000; Full time

Job summary

MANN+HUMMEL is seeking a Global Key Account Manager (GKAM) to own global relationships and drive P&L for a major customer. The role leads a global KAM team and interfaces across purchasing, engineering, and operations at multiple sites. Onsite position based in Raleigh or Gastonia, NC.

The GKAM develops and executes customer strategy, coordinates across worldwide locations and drives new developments, negotiations, and contract arrangements. Travel up to 30% is expected.

Qualifications

• 5 years of sales, key account management, or business experience in a relevant industry.
• Bachelor's Degree in Industrial Engineering, Manufacturing Engineering or Mechanical Engineering or Business Administration.
• Enhanced knowledge: product, customer, market.
• Commercial, methodological and analytical skills.
• Communication, negotiation, conflict management skills.
• Coordination skills for harmonizing global strategies, quotations.
• Leadership skills to coordinate a virtual and multi-cultural sales team.
• Willingness to travel up to 30% domestically & internationally.

Responsibilities

• Define and execute the dedicated customer strategy and align with the industry strategy.
• Ensure communication across all involved sites (customer and M+H locations) regarding global business activities and projects.
• Coordinate and set-up regular customer review meetings (business/project review, innovation, management meetings).
• Work with the customer on all product levels (standard parts, adaptations, new developments, projects).
• Initiate and lead the business acquisition process from opportunity to product launch and review.
• Check feasibility regarding technical, commercial, legal and timing dimensions with internal functions.
• Submit quotations and negotiate pricing with related KAMs.
• Negotiate customer contracts such as Long Term and Warranty Agreements with global teams.
• Manage customer performance ratings for delivery, quality and cost.
• Coordinate and review reporting (global project list, margins, quality, delivery).
• Update global project list weekly; report monthly to the business segment.
• Forecasting quarterly per sub-customer & M+H entity; track acquisition hit-rate.

Skills

Product knowledge

Customer knowledge

Market knowledge

Commercial skills

Methodological skills

Analytical skills

Communication

Negotiation

Conflict management

Coordination

Leadership

Travel willingness

Education

Bachelor degree in Industrial Engineering / Manufacturing Eng. / Mechanical Eng. or Business Admin

Job description

MANN+HUMMEL is seeking a Global Key Account Manager (GKAM) to own global relationships and drive P&L for a major customer. The role leads a global KAM team and interfaces across purchasing, engineering, and operations at multiple sites. Onsite position based in Raleigh or Gastonia, NC.

The GKAM develops and executes customer strategy, coordinates across worldwide locations and drives new developments, negotiations, and contract arrangements. Travel up to 30% is expected.