Global Key Account Engineer- Ford PTO

Atlas Copco; Auburn Hills (MI); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Professional development

Comprehensive benefits

401(k) matching

Work-life balance

Family leave

Wellness programs

Inclusive culture

Job summary

Atlas Copco Group is seeking a key Account Engineer for the Ford PTO to lead validation efforts for new products and manage related tasks. You will be the main technical contact during testing and work with the GKAM and engineering teams to streamline problem solving.

The role requires travel, equipment and software product experience in manufacturing, and the ability to train customers on Atlas Copco equipment.

Qualifications

• Valid U.S. driver's license.
• Ability to travel up to 20% nationally and 80% local.
• Minimum 5 years' experience with equipment and software products in a manufacturing environment.
• Ability to demonstrate and train customers on Atlas Copco equipment.
• Experience servicing fastening tools, knowledge of torque theory, and fastening.
• IT experience with the ability to install and troubleshoot software, SQL, networks, and databases preferred.
• Ability to lift and carry up to 40 pounds.
• Participation in flexible working hours, including overtime, weekends, and holidays is a requirement.
• Superior customer experience and continuous learning.
• A High School diploma or GED is required.

Responsibilities

• Lead validation efforts for new products and related tasks for Ford PTO.
• Serve as primary technical contact for product issues during testing and validation.
• Coordinate resources and develop validation schedules with GKAM and tooling engineers.
• Create training material, certification tests, and standards for global distribution.
• Manage technical content of the Ford PTO SharePoint site and communicate results.
• Collaborate with customer, GKAM, and engineering to streamline problem-solving processes.
• Learn Ford PTO standards and help implement them across programs.

Skills

Technical problem solving

Customer communication

Training customers

Hardware/software validation

Travel readiness

Education

High School diploma or GED

Tools

SQL

Databases

SharePoint

Job description

At Atlas Copco, we value your work and who you are. As a global technology leader with over 150 years of innovation, we’re committed to making a positive impact on industries and communities. Join a team where dedication, creativity, and growth drive everything we do

Do you enjoy solving technical problems and explaining them to customers? Are you a self-starter who enjoys the independence of working autonomously in various workplaces?

As the key Account Engineer for Ford PTO, you will lead validation efforts for new products and execute allsupportingtasks related to the launch and implementation of new products. You will also act as the primary point of contact for technical issues on specific products and be the customer's technical contact during the testing and validation of new products. This position will "dotted line" report to the Global Key Account Manager (GKAM)

How You'll Make an Impact:

• Support ongoing product validation strategies for all products, current and future, including:
• Under the direction of the Ford PTO GKAM and Ford PTO tooling validation engineers, develop validation schedules for all relevant new products.
• Gather the correct resources (hardware, software, people, etc.).
• Set up equipment and assist with validation tasks.
• Summarize and communicate results.
• Act as the primary point of contact for technical issues on specific products and be the customer technical contact during testing and validation of new products.
• Work with the customer, the GKAM, and Engineering in order to streamline the problem-solving process (e.g., maintain the open issue list with actions, due dates, responsible person, QCMs, etc.).
• Learn Ford PTO fastening/process/error proofing standards and assist in developing and adhering to those standards.
• Develop standards for product implementation and troubleshooting.
• Create training material, certification tests, and standards for global distribution.
• Under the supervision of the GKAM and Ford PTO tooling validation engineers, manage the technical content of the Ford PTO SharePoint site to promote standards and ensure smooth vehicle program launches.
• Incorporate "lessons learned" material for future use and application per Atlas Copco andFord PTO direction

To succeed, you will need

• Valid U.S. driver's license
• Ability to travel up to 20% nationally and 80% local
• Minimum 5years' experience with equipment and software products in a manufacturing environment
• Ability to demonstrate and train customers on Atlas Copco equipment
• Experience servicing fastening tools, knowledge of torque theory, and fastening
• IT experience with the ability to install and troubleshoot software, SQL, networks, and databases preferred
• Ability to lift and carry up to 40 pounds
• Participation in flexible working hours, including overtime, weekends, and holidays is a requirement
• Superior customer experience and continuous learning
• A High School diploma or GED is required

In return, we offer

At Atlas Copco, we know that work is more than just a job. Here's what we offer to keep you happy, healthy, and inspired:

• Professional Development: Opportunities for growth, training, and career advancement.
• Comprehensive Benefits: Medical, Dental, Vision, Disability, Life, and more.
• Financial Security: 401(k) with a baseline company contribution and matching opportunities starting at 6%, increasing further with tenure.
• Work-Life Balance: Generous paid time off, a comprehensive holiday package, and flexible scheduling options where available to support your well-being.
• Family Support: Paid Maternity & Paternity Leave.
• Wellness Perks: Gym, Education, and Health Reimbursements.
• Rewarding Culture: An inclusive environment that celebrates innovation, teamwork, and diversity.

Accessibility Notice: If you need reasonable accommodation for any part of the employment process due to a physical or mental disability, please send an email to: [e-mail] or call 973-397-3400. Reasonable accommodation requests will be considered on a case-by-case basis.

Behind every innovative solution, there are people working together to transform the future. With careers sparked by initiative and lifelong learning, we are uniting curious minds, and you could be one of them.

Information at a Glance

Atlas Copco delivers innovative products and solutions that help businesses grow and drive progress. Our portfolio spans compressed air and gas systems and treatment, vacuum solutions, industrial power tools, assembly systems, and power and flow solutions. We bring a commitment to long-term success built on expertise, reliable service, and uptime. When you level up to the Atlas Copco experience you enter a partnership based on quality, sustainability, and ease of collaboration. The technology we bring, and the decades of experience support the future-proofing of your business. Atlas Copco is a brand within Atlas Copco Group.

Visit the Atlas Copco website

Posting End Date: 2/27/27 Legal Entity: Atlas Copco Tools & Assembly Systems LLC