Global Key Account Engineer- Ford PTO

Atlas Copco North America LLC; Auburn Hills (MI); On-site; USD 90,000 - 135,000; Full time

Benefits offered by this job

Professional Development

Comprehensive Benefits

401(k) matching

Flexible scheduling

Family leave

Wellness perks

Inclusive culture

Job summary

Atlas Copco North America LLC is seeking an Account Engineer for Ford PTO to lead validation activities for new products and be the primary technical point of contact during testing and implementation. You will coordinate with the GKAM, engineering, and the customer to ensure smooth product launches and adherence to standards.

The role requires travel, strong technical communication, and the ability to train customers on Atlas Copco equipment, with a focus on readouts, results, and continuous

Qualifications

• Valid U.S. driver's license is required.
• Willingness to travel up to 20% nationally and 80% locally.
• Minimum 5 years' experience with equipment and software in a manufacturing environment.
• Ability to train customers on Atlas Copco equipment.
• IT experience to install and troubleshoot software, SQL, networks, and databases preferred.
• Ability to lift and carry up to 40 pounds.

Responsibilities

• Lead validation efforts for new products and manage related tasks.
• Serve as primary technical contact for specific products during testing and validation.
• Coordinate with the GKAM, engineering, and customer to streamline problem-solving and issue tracking.
• Develop and adhere to Ford PTO standards for implementation and troubleshooting.
• Create training materials, certification tests, and global standards.
• Manage Ford PTO SharePoint content to promote standards and support launches.

Skills

Valid U.S. driver's license

Travel readiness

Customer-facing skills

IT troubleshooting

Physical lifting

Flexible schedule

Superior customer experience

Education

High School diploma or GED

Tools

SQL

Networks

Databases

Job description

At Atlas Copco, we value your work and who you are. As a global technology leader with over 150 years of innovation, we're committed to making a positive impact on industries and communities. Join a team where dedication, creativity, and growth drive everything we do

Do you enjoy solving technical problems and explaining them to customers? Are you a self-starter who enjoys the independence of working autonomously in various workplaces?

As the key Account Engineer for Ford PTO, you will lead validation efforts for new products and execute allsupportingtasks related to the launch and implementation of new products. You will also act as the primary point of contact for technical issues on specific products and be the customer's technical contact during the testing and validation of new products. This position will "dotted line" report to the Global Key Account Manager (GKAM)

How You'll Make an Impact:

• Support ongoing product validation strategies for all products, current and future, including:
• Under the direction of the Ford PTO GKAM and Ford PTO tooling validation engineers, develop validation schedules for all relevant new products.
• Gather the correct resources (hardware, software, people, etc.).
• Set up equipment and assist with validation tasks.
• Summarize and communicate results.
• Act as the primary point of contact for technical issues on specific products and be the customer technical contact during testing and validation of new products.
• Work with the customer, the GKAM, and Engineering in order to streamline the problem-solving process (e.g., maintain the open issue list with actions, due dates, responsible person, QCMs, etc.).
• Learn Ford PTO fastening/process/error proofing standards and assist in developing and adhering to those standards.
• Develop standards for product implementation and troubleshooting.
• Create training material, certification tests, and standards for global distribution.
• Under the supervision of the GKAM and Ford PTOtooling validation engineers, manage the technical content of the Ford PTO SharePoint site to promote standards and ensure smooth vehicle program launches.
• Incorporate "lessons learned" material for future use and application per Atlas Copco andFord PTO direction

To succeed, you will need

• Valid U.S. driver's license
• Ability to travel up to 20% nationally and 80% local
• Minimum 5years' experience with equipment and software products in a manufacturing environment
• Ability to demonstrate and train customers on Atlas Copco equipment
• Experience servicing fastening tools, knowledge of torque theory, and fastening
• IT experience with the ability to install and troubleshoot software, SQL, networks, and databases preferred
• Ability to lift and carry up to 40 pounds
• Participation in flexible working hours, including overtime, weekends, and holidays is a requirement
• Superior customer experience and continuous learning
• A High School diploma or GED is required

In return, we offer

At Atlas Copco, we know that work is more than just a job. Here's what we offer to keep you happy, healthy, and inspired:

• Professional Development: Opportunities for growth, training, and career advancement.
• Comprehensive Benefits: Medical, Dental, Vision, Disability, Life, and more.
• Financial Security: 401(k) with a baseline company contribution and matching opportunities starting at 6%, increasing further with tenure.
• Work-Life Balance: Generous paid time off, a comprehensive holiday package, and flexible scheduling options where available to support your well-being.
• Family Support: Paid Maternity & Paternity Leave.
• Wellness Perks: Gym, Education, and Health Reimbursements.
• Rewarding Culture: An inclusive environment that celebrates innovation, teamwork, and diversity.

Accessibility Notice: If you need reasonable accommodation for any part of the employment process due to a physical or mental disability, please send an email to: [e-mail] or call 973-397-3400. Reasonable accommodation requests will be considered on a case-by-case basis.