Global IT Support Technician, Level 3

Nordson Corporation; Amherst (OH); On-site; USD 50,000 - 70,000; Full time

Job summary

Nordson Corporation in Amherst, Ohio, is seeking a Global IT Services Technician – Level 3 to provide critical IT support across the organization. You will work directly with employees to set up new PCs and help resolve support tickets, ensuring smooth operations and minimal downtime.

The role requires hands-on problem solving, strong communication with end users, and collaboration with IT peers to maintain a reliable technology environment that supports Nordson’s business needs.

Responsibilities

• Provide IT support functions and assist with support desk ticket resolution.
• Set up new PCs for employees.

Job description

Nordson Corporation in Amherst, Ohio, is seeking a Global IT Services Technician – Level 3 to provide critical IT support across the organization. You will work directly with employees to set up new PCs and help resolve support tickets, ensuring smooth operations and minimal downtime.

The role requires hands-on problem solving, strong communication with end users, and collaboration with IT peers to maintain a reliable technology environment that supports Nordson’s business needs.