Global Infrastructure Delivery Leader

Ingredion Incorporated

Westchester (IL)

On-site

USD 149,000 - 199,000

Full time

7 days ago

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Benefits offered by this job

Relocation assistance

Total rewards package

Job summary

Ingredion Incorporated is seeking a Senior Manager, Global Infrastructure Service Delivery to oversee worldwide infrastructure operations, including network, compute, storage, backup, and modern workplace services. You will lead cross-functional teams and managed services partners to ensure reliability, cost efficiency, and compliance.

The role reports to the Director, Global Digital Infrastructure & Operations and requires strong vendor management, ITIL practices, and experience in a global

Qualifications

8–10 years in global IT infrastructure operations.
5+ years in leadership or service delivery management.
Experience managing global MSPs or outsourcing partners.
Deep knowledge of network, compute, storage, backup, DR, and hybrid clouds.

Responsibilities

Lead the delivery of core infrastructure services across network, compute, storage, backup, DR, and modern workplace.
Oversee day-to-day managed services operations and ensure SLAs/KPIs are met.
Own vendor relationship management and contract/SLA governance.
Govern BAU operations and drive continuous improvement across infrastructure domains.

Skills

ITIL foundations

Cloud concepts

Vendor management

Leadership

Stakeholder management

Education

Bachelor’s degree in IT/CS or related

Master’s preferred

Tools

Azure

Google Cloud Platform

Microsoft 365

Intune

SCCM

Job description

The role reports to the Director, Global Digital Infrastructure & Operations and requires strong vendor management, ITIL practices, and experience in a global

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