Global HR Generalist - Travel Perks & Growth

American Airlines; Miami (FL); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Travel perks

Health benefits

Wellness programs

401(k) program

Additional benefits

Job summary

American Airlines is seeking a HR Generalist to support the Global People Team within the People Division in Miami. You will collaborate with peers and COEs to propel the organization forward, handling employee relations, performance guidance, and benefits while ensuring compliance.

You’ll assist with onboarding, data-driven policy improvements, and strategic initiatives across talent, learning, and DEI. A strong commitment to confidentiality and excellent communication are essential.

Qualifications

• Bachelor’s degree in human resources, business management or related field or equivalent experience/ training
• 3 years of human resources experience
• Excellent written and verbal communication skills
• Professional maturity to handle confidential information with discretion
• Strong organizational and multitasking abilities
• Familiar with state and federal employment laws including FMLA, ADA, FLSA, NLRB, Title VII (preferred)
• Experience reporting, analyzing, interpreting and critical thinking (preferred)

Responsibilities

• Support leaders in employee relations investigations.
• Provide guidance to leaders on performance management, career development, counseling, and disciplinary actions.
• Mediate and resolve HR-related queries and concerns from team members.
• Assist with daily operational requests from the business unit you are supporting, ensuring prompt and effective resolution of tactical issues.
• Support the proactive use of data and metrics to inform improvements to policy, process, and training to educate employees.
• Partner with ADA team to determine course of action on accommodation requests.
• Respond to benefit questions and concerns from team members and leaders and redirect as needed.
• Assist in administration of compensation and benefit programs.
• Reviews and tracks compliance with timely completion of HR and enterprise-wide required training.
• Review leadership goals ensuring timely goal entry and follow up on execution twice a year.
• Assist leaders with work authorization and onboarding plans for new team members.
• Complete stay and exit interviews for MSS roles as needed.
• Work closely with the People Business Partner on strategic imperatives: talent strategy, learning and development, DEI, ways to optimize performance and build a culture of engagement.

Skills

Microsoft Office

Excellent communication

Discretion with confidential info

Organizational & multitasking

Independent work

Initiative & judgment

Education

Bachelor’s degree in HR or related field

3 years HR experience

PHR/SPHR certification (preferred)

Job description

American Airlines is seeking a HR Generalist to support the Global People Team within the People Division in Miami. You will collaborate with peers and COEs to propel the organization forward, handling employee relations, performance guidance, and benefits while ensuring compliance.

You’ll assist with onboarding, data-driven policy improvements, and strategic initiatives across talent, learning, and DEI. A strong commitment to confidentiality and excellent communication are essential.