Global Head of People Operations & Onboarding

Motive; New York (NY); Presencial; USD 180.000 - 240.000; Jornada completa

Descripción de la vacante

Motive is seeking a Senior Manager, People Operations to lead the strategy, design, and execution of scalable people programs for a global workforce. You will oversee core employee lifecycle operations, strengthen processes, and ensure excellent service delivery across People Operations.

You will establish the operating model, lead a global team, and own a scalable onboarding experience across regions, partnering with HR, Finance, Legal, IT, and vendors to resolve complex issues and drive

Formación

• 5+ years of experience leading People teams or global operational functions.
• Strong knowledge of HR systems, payroll, benefits administration, compliance, and lifecycle processes.
• Ability to influence stakeholders across functions and levels.
• Experience applying AI and automation to scale People Ops programs.

Responsabilidades

• Establish operating model and strategic priorities for People Operations.
• Lead and develop the global People Operations team, and onboarding across regions.
• Design tiered support model with self-service, Tier 1/2 teams, and escalation to HR Business Partners and Centers of Excellence.
• Oversee complex cross-functional programs spanning employee lifecycle operations, HR systems, payroll, benefits, compliance, and policy administration.
• Own the People compliance program, keeping policies, processes, documentation, and controls current and audit-ready.
• Use people data and operational insights to identify opportunities and communicate progress to senior leadership.
• Partner with HR, Finance, Legal, IT, and external vendors to resolve operational issues.

Conocimientos

People Operations

HR systems

Payroll and benefits

Cross-functional leadership

Data analytics

Descripción del empleo

Motive is seeking a Senior Manager, People Operations to lead the strategy, design, and execution of scalable people programs for a global workforce. You will oversee core employee lifecycle operations, strengthen processes, and ensure excellent service delivery across People Operations.

You will establish the operating model, lead a global team, and own a scalable onboarding experience across regions, partnering with HR, Finance, Legal, IT, and vendors to resolve complex issues and drive