Head of Funds Transfer

Brown Brothers Harriman; Jersey City (NJ); On-site; USD 160,000 - 220,000; Full time

Benefits offered by this job

Annual performance bonus

Healthcare benefits

Professional development opportunities

Job summary

Brown Brothers Harriman seeks a Global Head of Funds Transfer to oversee multidisciplinary operations and ensure timely client service. The role includes managing staff, developing business plans, and improving processes.

Qualified candidates will possess strong decision-making abilities and a track record in operational excellence. The position offers a salary of $160,000 – $220,000 plus bonuses in Jersey City with comprehensive benefits.

Qualifications

• Ability to make complex decisions and manage staff effectively.
• Demonstrated experience in business analysis and process improvement.
• Effective communication skills for client interactions.

Responsibilities

• Oversee full scope of cross-functional reconciliation products.
• Develop and maintain an integrated Business Plan for the department.
• Ensure proper recruitment, training, and performance management.

Skills

Complex decision-making

Staff management

Problem-solving

Written and oral communication skills

Business analysis

Process improvement

Job description

At BBH, Partnership is more than a form of ownership—it’s our approach to business and relationships. We know that supporting your professional and personal goals is the best way to help our clients and advance our business. With a 200‑year legacy and a shared passion for what’s next, this is the right place to build a fulfilling career.

Funds Transfer (FT) focuses on processing client and firm asset servicing money movement and ensuring timely settlement. Operating in a 24‑hour environment, Funds Transfer handles instructions from clients around the world and across all markets BBH offers. Core functions include Payment Processing, Product Processing, Check, ACH and SWIFT management, Nostro Bank and Client Inquiry Response.

The Global Head of Funds Transfer is a senior leader with end‑to‑end accountability for the Funds Transfer division and its sub‑units within the Operations Line of Business (LOB), operating across multiple disciplines, processes and/or locations in a 24‑hour global environment. Leading through department and section managers, the role establishes division priorities, strategy and drives disciplined execution in support of BBH and LOB objectives, ensuring timely, accurate client money movement and settlement across all supported markets.

Key Responsibilities Include

Productivity / Operations Management

• Oversee full scope of cross‑functional reconciliation products with both internal and external counterparties; risk oversight.
• Ensure the smooth, effective operation of the department including proper product delivery, proper escalation and resolution of high exposure items, maintaining the proper balance of cost, control and client service (3Cs), and maintaining proper standards and controls.
• Operate in a highly global environment, supporting markets internationally. Work presence is distributed across multiple geographies, and third‑party outsource providers.

Control / Business Planning

• In conjunction with the Global Head role, develop, maintain and achieve an integrated Business Plan for the department; focus on policy implementation and strategy development for assigned areas.
• Align business plan with organizational structure, systems priorities, management reporting, job descriptions and budget establishment in support of business goals and overall strategy.

People Management

• Develop staff members through appropriate recruiting, training, performance management and succession planning.
• Develop a qualified successor(s) and partner with Human Resources on recruiting, hiring and orientation.
• Ensure that the management team is properly aligned with the division strategy, goals and objectives and has the information and tools necessary to progress.

Process Improvement

• Provide analysis of complex issues and create new processes, systems or products/services for multiple functions or disciplines.
• Develop and maintain a culture of results‑oriented, continuous process improvement including developing and achieving leap goals, challenging all processes, procedures and practices, focusing on solutions rather than excuses, and keeping abreast of new technologies and applications and their implications for the department.

Client Service / Management

• Develop strong partner relations with other SD divisions, Risk, Client Service teams, Systems, Controllers, Treasury and Infomediary (Inv Ops).
• Conduct client visits, presentations, walkthroughs and other sales and client retention activities.
• Build and foster effective and productive relationships with peers across business lines.
• Find opportunities to expand BBH relationships and enhance client experience.
• Be responsible for providing excellent client service and solutions which improve client STP.

Product Development

• Ensure standard suite of products is competitive, strategic, well defined and critical to our clients.
• Identify trends and assess capabilities of BBH to meet market requirements.

Desired Qualifications

• Ability to make complex decisions.
• Can get work done through others.
• Has managed staff with duties that include hiring and evaluating potential.
• Orientation to bottom line produces results in line with established business goals and budget requirements.
• Can deal with ambiguity and creatively solve problems to achieve results.
• Demonstrated experience managing conflict and confronting barriers to success.
• Has operated in a matrix environment and is comfortable interacting with peers, subordinates and senior leaders.
• Can motivate others to achieve organizational vision and purpose.
• Can build effective teams, leveraging shared strengths.
• Considered an expert in highly specialized field or discipline that represents a critical, unique skill set to BBH and has had impact on business results.
• Effective written and oral communication skills, particularly the ability to handle presentations of project plans and business cases.
• Ability to communicate professionally during client visits, presentations, walkthroughs and other sales and client retention activities.
• Experience in business analysis and process improvement.
• Desire and track record of improving operational procedures.
• Ability to coordinate cross‑office initiatives.

Salary Range

Jersey City: $160,000 – $220,000 salary + annual performance bonus

BBH and its affiliates’ compensation program includes base salary, discretionary bonuses, and profit‑sharing. The anticipated base salary range shown above is only for the indicated location and may differ in other locations due to cost of living and labor considerations. Base salaries may vary based on factors such as skill, experience and qualification for the role. BBH’s total rewards package recognizes your contributions with more than just a paycheck—providing you with benefits that enhance your experience at BBH from long‑term savings, healthcare, and income protection to professional development opportunities and time off, our programs support your overall well‑being.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, genetic information, creed, marital status, sexual orientation, gender identity, disability status, protected veteran status, or any other protected status under federal, state or local law.