Head of Funds Transfer

Brown Brothers Harriman & Co.; Jersey City (NJ); On-site; USD 160,000 - 220,000; Full time

Job summary

Brown Brothers Harriman & Co. in New Jersey seeks a Head of Funds Transfer to lead end-to-end money movement, settlement accuracy, and 24/7 global operations across markets.

You will set priorities, drive strategy, and manage risk while partnering with Treasury, Compliance, Systems, and Clients. The role requires strong leadership, people management, and the ability to deliver process improvements in a matrix, multi-location environment.

Qualifications

• Able to make complex decisions.
• Can get work done through others.
• Has managed staff with duties that include hiring and evaluating potential.
• Orientation to bottom line produces results in line with established business goals and budget requirements.
• Can deal with ambiguity and creatively solve problems.
• Demonstrated experience managing conflict and confronting barriers to success.
• Has operated in a matrix environment and is comfortable interacting with peers, subordinates and senior leaders.
• Can motivate others to achieve organizational vision and purpose.
• Can build effective teams, leveraging shared strengths.

Responsibilities

• Oversees cross-functional reconciliation products with internal and external counterparts; manage risk and ensure client service standards.
• Develops and maintains an integrated Business Plan for the department; aligns structure, systems, and budget with goals.
• Develops staff through recruiting, training, performance management and succession planning.
• Drives continuous process improvement and implements new technologies and applications.
• Fosters strong partner relations across divisions; conducts client visits and retention activities.
• Identifies market trends and ensures products are competitive and aligned with client needs.

Skills

People Management

Strategic Leadership

Cross-functional Collaboration

Financial Services Knowledge

Risk Management

Job description

At BBH, Partnership is more than a form of ownership—it’s our approach to business and relationships. We know that supporting your professional and personal goals is the best way to help our clients and advance our business. We take that responsibility seriously. With a 200-year legacy and a shared passion for what’s next, this is the right place to build a fulfilling career.

Funds Transfer (FT) focuses on processing client and firms asset servicing money movement and ensuring timely settlement. Operating in a 24-hour environment, Funds Transfer handles instructions from clients around the world and across all markets BBH offers. Core functions include Payment Processing, Product Processing, Check, ACH and SWIFT management, Nostro Bank and Client Inquiry Response.

The Head of Funds Transfer is a senior leader with end-to-end accountability for the Funds Transfer division and its sub-units within the Operations Line of Business (LOB), operating across multiple disciplines, processes, and/or locations in a 24-hour global environment. Leading through department and section managers, the role establishes division priorities, strategy and drives disciplined execution in support of BBH and LOB objectives, ensuring timely, accurate client money movement and settlement across all supported markets.

This leader oversees all operating practices, controls, and performance management routines; advances continuous improvement and technology enablement; and represents the division in industry and market change initiatives (e.g., SWIFT). The role is accountable for identifying, managing, and remediating complex high-risk/high-exposure issues with appropriate escalation and sustainable outcomes, and for partnering with peers and horizontal stakeholders such as Treasury, Compliance, Systems, Transfer Agency, Alternatives, Custody Product etc. across various lines of Business dependencies. In partnership with department heads, the Head of Funds Transfer develops and manages the division budget and business plan and maintains strong client relationships, serving as a credible thought leader who influences outcomes with clients, risk, legal, industry partners, and vendors through deep expertise and effective risk stewardship.

Key Responsibilities

• Productivity/ Operations Management Overseas full scope of cross functional reconciliation products with both internal and external counterparties; risk oversight. Ensure the smooth, effective operation of the department including proper product delivery, proper escalation and resolution of high exposure items, maintaining the proper balance of cost, control and client service (3Cs), and maintaining proper standards and controls. Operates in a highly global environment, supporting markets internationally. Business presence is distributed across multiple geographies, and third party outsource providers.
• Control/Business Planning Develop, maintain and achieve an integrated Business Plan for the department; focuses on policy implementation and strategy development for assigned areas. Business plan aligns organizational structure, systems priorities, management reporting, job descriptions, and budget establishment in support of business goals and overall strategy.
• People Management Develop staff members through appropriate recruiting, training, performance management and succession planning. Develop a qualified successor(s) and partner with Human Resources on recruiting, hiring and orientation. Ensure that the management team is properly aligned with the division strategy, goals, and objectives and has the information and tools necessary to progress.
• Process Improvement Provides analysis of complex issues and creates new processes, systems or products/services for multiple functions or disciplines. Develop and maintain a culture of results-oriented, continuous, process improvement including developing and achieving leap goals, challenging all processes, procedures and practices, focusing on solutions (not "good reasons"), and keeping abreast of new technologies and applications and their implications for the department.
• Client Service/Management Develops strong partner relations with other SD divisions, Risk, Client Service teams, Systems, Controllers, Treasury and Infomediary (Inv Ops). Conduct client visits, presentations, walkthroughs and other sales and client retention activities. Build and foster effective and productive relationships with peers across business lines. Find opportunities to expand BBH relationships and enhance client experience. Responsible for providing excellent client service and solutions which improve client STP.
• Product Development Ensure standard suite of products is competitive, strategic, well defined and critical to our clients. Identifies trends and assesses capabilities of BBH to meet market requirements.

Desired Qualifications

• Able to make complex decisions
• Can get work done through others
• Has managed staff with duties that include hiring and evaluating potential.
• Orientation to bottom line produces results in line with established business goals and budget requirements.
• Can deal with ambiguity and creative problems solve to achieve results.
• Demonstrated experience managing conflict and confronting barriers to success.
• Has operated in a matrix environment and is comfortable interacting with peers, subordinates and senior leaders.
• Can motivate others to achieve organizational vision and purpose.
• Can build effective teams, leveraging shared strengths
• Considered an expert in highly specialized field or discipline which represents critical, unique skillset to BBH and had impact to business results
• Effective written and oral communication skills, particularly the ability to handle presentations of project plans and business cases.
• Ability to communicate professionally during client visits, presentations, walkthroughs and other sales and client retention activities.
• Experience in business analysis and process improvement.
• Desire and track record of improving operational procedures.
• Ability to coordinate cross-office initiatives.

Salary

Salary Range NJ: $160,000 - $220,000 base salary + annual target bonus

BBH and its affiliates' compensation program includes base salary, discretionary bonuses, and profit-sharing. The anticipated base salary range(s) shown above are only for the indicated location(s) and may differ in other locations due to cost of living and labor considerations. Base salaries may vary based on factors such as skill, experience and qualification for the role.

Benefits

BBH's total rewards package recognizes your contributions with more than just a paycheck—providing you with benefits that enhance your experience at BBH from long-term savings, healthcare, and income protection to professional development opportunities and time off, our programs support your overall well-being.

Equal Opportunity & Diversity

We value diverse experiences. We value diverse experiences and transferrable skillsets. If your career hasn’t followed a traditional path, includes alternative experiences, or doesn’t meet every qualification or skill listed in the job description, please do go ahead and apply.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, genetic information, creed, marital status, sexual orientation, gender identity, disability status, protected veteran status, or any other protected status under federal, state or local law.

Additional Information

Go to BBH.com to learn more about our rewards and benefits, philanthropy, approach to sustainability or how we support you to thrive personally, physically and financially.

About BBH: Brown Brothers Harriman (BBH) is a premier global financial services firm, known for premium service, specialist expertise, technology solutions and partnership approach to client management. Across Investor Services and Capital Partners, we work with an enviable roster of sophisticated clients who make BBH their first call when they are tackling their hardest challenges. Delivering for our clients and each other energizes us. We believe that how we do our work is just as important as what we do. We are relentless problem solvers who know our best ideas come from collective debate and development—so we are never possessive about our ideas. Every day we come together as a diverse community of smart and caring people to deliver exceptional service and expert advice—creating success that lasts. No matter where you sit in the organization, everyone is empowered to contribute their ideas. BBHers can pick up the phone and call any colleague, and they are happy to help. Expanding your impact beyond your daily role is part of how we operate as trusted partners to one another. We believe stability is a competitive advantage, but being stable means having the knowledge, skill, and discipline to evolve, often—pushing the boundaries of innovation. As a private partnership, every investment we make is in the relationships, technologies, products and development we believe are in the long-term interests of our clients and our people. Our long-tenured leaders are experts in their areas and are actively involved in the day-to-day business, taking the time to provide guidance and mentoring to build the next generation of BBHers. Because we know, our success begins with yours.

At BBH, partnership is more than a form of ownership—it’s our approach to business and relationships. Every day we come together as a diverse community of smart and caring people to deliver exceptional service and expert advice. Across Investor Services and Capital Partners, we work with an enviable roster of sophisticated clients who make BBH their first call when they are tackling their hardest challenges. No matter where you sit in the organization, everyone is empowered to contribute their ideas and perspective. BBHers can pick up the phone and call any colleague, and they are happy to help — which is why expanding your impact beyond your daily role is part of how we operate as trusted partners to one another. Delivering for our clients and each other energizes us. We believe stability is a competitive advantage, but being stable means having the knowledge, skill, and discipline to evolve, often—pushing the boundaries of innovation. Every investment we make is in the relationships, technologies, products and development we believe are in the long-term interests of our clients and our people. Our long-tenured leaders are experts in their areas and are actively involved in the day-to-day business, taking the time to provide guidance and mentoring to build the next generation of BBHers. With a 200-year legacy and a shared passion for what’s next, this is the right place to build a fulfilling career.