Global Head of Claims Data & Analytics

Starr Adjustment Services, Inc.; City of Rochester (NY); On-site; USD 180,000 - 280,000; Full time

Job summary

Starr Adjustment Services, Inc. is seeking a seasoned Global Head of Claims Data & Analytics to define and drive the enterprise-wide data strategy, shaping decision-making and growth across the organization.

This senior executive will champion a data-driven culture and oversee governance, analytics, and BI initiatives globally. Responsibilities include leading a high-impact team, aligning analytics with business objectives, and partnering with stakeholders to advance predictive modeling and data

Qualifications

• Bachelor’s or Master’s degree in Data Science, Statistics, Mathematics, Computer Science, Actuarial Science, or a related field.
• 10+ years’ progressive leadership experience in claims data & analytics, preferably within the insurance, financial services, or risk management sectors.
• Hands-on experience with advanced analytics, statistical modeling, data governance, big data platforms and visualization tools.

Responsibilities

• Lead, develop, and mentor a global claims data & analytics team across underwriting, claims, actuarial, finance, and IT.
• Design and implement an enterprise data and analytics strategy aligned with business objectives.
• Oversee data governance, quality, security, and regulatory compliance (GDPR, CCPA).
• Drive adoption of predictive modeling, ML, and analytics solutions for claims, fraud detection, and operational efficiency.

Skills

Data leadership

Analytics strategy

Stakeholder management

Power BI

Tableau

Machine learning

Regulatory compliance

Education

Bachelor’s or Master’s degree in Data Science or related field

Tools

Power BI

Tableau

Job description

Join Starr, a global leader in commercial insurance with over a century of expertise. We empower our employees to innovate, make impactful decisions, and build lasting client relationships worldwide. At Starr, you'll work in an entrepreneurial culture alongside accessible leaders, leveraging our financial strength and vast industry experience to deliver solutions for our clients, no matter how complex. Grow your career with a rapidly growing company that invests in its people and their ability to drive real progress. We are seeking a seasoned and visionary leader to serve as our Global Head of Claims Data & Analytics. This senior executive will define and drive our enterprise-wide data and analytics strategy, enhancing organizational decision-making and supporting profitable growth. The role will champion a data-driven culture, ensuring the company leverages advanced analytics, data governance, and business intelligence to improve claims management, key operational metrics and customer experience.

Key Responsibilities

Lead, develop, and mentor a high-performing global claims data & analytics team, fostering collaboration across underwriting, claims, actuarial, finance, and IT. Design and implement a comprehensive data and analytics strategy aligned with the organization’s vision and business objectives. Oversee enterprise data governance, quality, security, and compliance initiatives, ensuring data integrity and regulatory compliance (e.g., GDPR, CCPA). Drive the adoption of predictive modeling, machine learning, and advanced analytics solutions for, claims, , fraud detection, and operational efficiency. Participate in the selection and integrate of leading-edge data technologies, platforms, and tools to support scalable and agile analytics infrastructure. Foster a data-driven culture by promoting analytics literacy and best practices acrossthe global claim organization. Establish key performance indicators (KPIs), metrics dashboards, and reporting frameworks to measure progress and impact. Partner with external vendors, data providers, and technology partners to expand data sources and capabilities. Stay ahead of industry trends, regulatory changes, and disruptors in data & analytics within the Insurance sector.

Qualifications

Bachelor’s or Master’s degree in Data Science, Statistics, Mathematics, Computer Science, Actuarial Science, or a related field. 10+ years’ progressive leadership experience in claims data & analytics, preferably within the insurance, financial services, or risk management sectors. Proven expertise operationalizing data-driven solutions. Deep understanding of casualty and property insurance products, global markets, and regulatory environments. Hands-on experience with advanced analytics, statistical modeling, data governance, big data platforms and visualization tools (e.g., Power BI, Tableau). Exceptional leadership, communication, and stakeholder management skills. Strong project management,vendor management and communication skills.

Starr is an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and we're committed to creating an inclusive environment for all employees. We offer first class training and development opportunities to all employees. Our aim is to grow our own talent and bring out the best in people. Starr is a global insurance and investment organization providing property and casualty insurance solutions to business and industry, and one of the fastest-growing insurance companies in the world. Our talented and experienced associates manage risk and ultimately support the profitable growth of organizations in a dynamic, competitive and ever-changing marketplace. Join us and become part of our talented and passionate workforce. https://starr.com/About/Careers