Global HCM/UKG Systems Analyst — Lead & Impact

Komatsu Mining Corp.; Chicago (IL); On-site; USD 140,000 - 155,000; Full time

Benefits offered by this job

Health benefits

401k savings

Vacation and holidays

Employee assistance

Disability benefits

Life insurance

Learning and development

Job summary

Komatsu is seeking a Senior Technical Business Analyst to provide functional and technical support for global HCM and workforce management applications. You will act as system administrator and SME for SAP HCM, SAP SuccessFactors, UKG Workforce Management, and UKG Pro, partnering with HR Operations, HRIS, IT, vendors, and consultants to gather requirements and design solutions.

You will also lead implementations, upgrades, testing, deployments, and post-production stabilization across Komatsu's

Qualifications

• Bachelor's degree in information technology, information science, or a related field.
• 5–8 years of experience supporting UKG Workforce Management timekeeping, scheduling, attendance, and accrual business processes.
• 2+ years of experience supporting SAP HCM modules.
• 2+ years of experience supporting SAP SuccessFactors modules.
• Experience planning and executing large or complex technology projects.
• Experience gathering and documenting business requirements and translating them into functional and technical solutions.
• Experience supporting system implementations, application upgrades, testing, deployments, and production stabilization.

Responsibilities

• Serve as a system administrator and functional subject matter expert for SAP HCM, SAP SuccessFactors, UKG Workforce Management, UKG Workforce Central, and UKG Pro.
• Administer and support global workforce management applications across regions.
• Configure and maintain workforce policies, timekeeping, accruals, attendance, scheduling, labor, and reporting.
• Gather, analyze, document, and validate business requirements with stakeholders.
• Translate business needs into functional specifications and test plans.
• Design and configure system enhancements within UKG and related HCM apps.
• Prepare test data, coordinate testing, deployments, and post-production stabilization.
• Support integrations between SAP HCM, SAP SuccessFactors, UKG Pro, and UKG Workforce Management.
• Maintain and enhance integrations with SAP, UKG, and CPI.
• Troubleshoot issues, perform root cause analysis, and implement fixes.
• Coordinate incidents with vendors and IT.
• Maintain timekeeping devices and coordinate with sites and UKG.
• Create/modify system queries, reports, interfaces, configurations, and docs.
• Facilitate stakeholder meetings and signoffs.
• Participate in implementations, upgrades, patches, and rollouts.
• Build relationships with HR leadership and stakeholders.
• Provide timely, customer-focused support to HR Operations and local UKG users.
• Support audit requirements and data confidentiality.

Skills

Gathering business requirements

Documenting requirements

Test planning

Education

Bachelor's degree in information technology or related field

Tools

SAP HCM

SAP SuccessFactors

UKG Workforce Management

UKG Pro

Job description

Komatsu is seeking a Senior Technical Business Analyst to provide functional and technical support for global HCM and workforce management applications. You will act as system administrator and SME for SAP HCM, SAP SuccessFactors, UKG Workforce Management, and UKG Pro, partnering with HR Operations, HRIS, IT, vendors, and consultants to gather requirements and design solutions.

You will also lead implementations, upgrades, testing, deployments, and post-production stabilization across Komatsu's