Global Guest Experience Host - Fast-Paced Hospitality

Areas USA, Inc; Orlando (FL); On-site; USD 22,000 - 29,000; Full time

Job summary

Areas USA, Inc. in Orlando, FL is seeking a friendly Host to welcome guests, manage the host station, and assist seating by reviewing floor plans and reservations. You will interact with guests from around the world and help maintain energy in a fast-paced setting.

Responsibilities include seating guests, managing wait times, ensuring cleanliness, addressing guest questions, and handling phone lines during shifts.

Qualifications

• Experience in guest service environments preferred.
• Able to maintain high energy in a fast-paced setting and manage several tasks.
• Strong verbal communication with guests and team members.

Responsibilities

• Review floor plan and reservation book daily to create seating charts.
• Seat guests and manage wait times to maintain flow and guest satisfaction.
• Inspect dining and serving areas for cleanliness and proper setup.
• Engage with guests to ensure satisfaction with food and service; address concerns graciously.
• Respond to complaints and thank guests as they leave.
• Answer restaurant telephone line during assigned hours of operation.

Skills

Guest service experience

Communication skills

Multitasking

Job description

Areas USA, Inc. in Orlando, FL is seeking a friendly Host to welcome guests, manage the host station, and assist seating by reviewing floor plans and reservations. You will interact with guests from around the world and help maintain energy in a fast-paced setting.

Responsibilities include seating guests, managing wait times, ensuring cleanliness, addressing guest questions, and handling phone lines during shifts.