Global Fund Client Services Analyst

TechDigital Group; Boston (MA); On-site; USD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a dedicated professional to join their Global Client Services Team. This role focuses on providing exceptional support to global production clients while fostering strong client relationships. The ideal candidate will have at least 5 years of experience in Fund Accounting or Investment Operations, showcasing their ability to analyze complex data flows and resolve issues effectively. You'll be the first point of contact for clients, ensuring quality assurance and managing feedback until resolution. This is a fantastic opportunity to contribute to a dynamic team in a fast-paced environment, where your analytical skills will shine and make a real impact.

Qualifications

• 5 years' experience in Fund Accounting or Investment Operations is required.
• Proven ability to analyze data flows and formulate solutions.

Responsibilities

• Manage initial responses to client issues and determine support levels.
• Conduct detailed analysis and ensure client satisfaction with feedback.

Skills

Business Data Analysis

Client Relationship Management

Problem Solving

Communication Skills

Education

Bachelor's Degree in Finance or IT

Diploma in Finance or IT

Tools

SQL

Excel

Job description

An established industry player is seeking a dedicated professional to join their Global Client Services Team. This role focuses on providing exceptional support to global production clients while fostering strong client relationships. The ideal candidate will have at least 5 years of experience in Fund Accounting or Investment Operations, showcasing their ability to analyze complex data flows and resolve issues effectively. You'll be the first point of contact for clients, ensuring quality assurance and managing feedback until resolution. This is a fantastic opportunity to contribute to a dynamic team in a fast-paced environment, where your analytical skills will shine and make a real impact.