Global Front Book Campaigns & Content Director

Global Payments; Cincinnati (OH); On-site; USD 150,000 - 253,000; Full time

Job summary

Global Payments Inc. is seeking a Director of Front Book Campaigns & Content to lead the content strategy and execution for our marketing team.

You will own end-to-end content projects across digital and print, ensuring alignment with brand, regulatory standards, and business objectives. Collaborating with Product, Sales, Compliance, Legal, and executives, you will translate complex payments concepts into customer-focused content, driving multi-channel campaigns and measurable engagement.

Qualifications

• Eight or more years in marketing, communications, content strategy, or related field within payments/fintech/banking/finance.
• Strong understanding of payment solutions, commercial payments, embedded finance, merchant services, or digital payment products.
• Ability to translate complex financial/technical concepts into clear content for customers.
• Experience partnering with Product, Sales, Compliance, Legal, and Executives.
• Expertise in content strategy, copywriting, editing, and multi-channel marketing.
• Strong project management to lead cross-functional initiatives with competing priorities.
• Experience in regulated environments with focus on quality, compliance, and brand standards.

Responsibilities

• Develop, write, edit, and publish high-quality content across digital and print channels.
• Manage content projects from concept through execution, aligning with brand and business goals.
• Collaborate with stakeholders to gather requirements and deliver audience-focused communications.
• Leverage marketing tech and CMS to support campaign execution and distribution.
• Maintain content quality, consistency, and compliance with brand standards and regulatory requirements.
• Analyze content performance and recommend improvements to boost engagement and effectiveness.

Skills

Content strategy

Copywriting

Editing

Project management

Cross-functional collaboration

Regulatory/compliance awareness

Job description

Global Payments Inc. is seeking a Director of Front Book Campaigns & Content to lead the content strategy and execution for our marketing team.

You will own end-to-end content projects across digital and print, ensuring alignment with brand, regulatory standards, and business objectives. Collaborating with Product, Sales, Compliance, Legal, and executives, you will translate complex payments concepts into customer-focused content, driving multi-channel campaigns and measurable engagement.