Global Financial Crimes Manager- Training Manager

Bank of America; Jacksonville (FL); On-site; USD 110,000 - 160,000; Full time

Job summary

Bank of America is seeking a Compliance Manager to lead money laundering, sanctions, and fraud risk practices. You will guide policy development, oversee risk reporting, and ensure regulatory changes are implemented effectively across Front Line Units and Control Functions.

The role requires strong leadership, risk management, and training delivery capabilities to strengthen controls and support enterprise-wide compliance. In-office role with standard 40-hour weeks.

Qualifications

• Minimum of seven years of relevant experience.
• Knowledge of anti-money laundering (AML) legislation and related AML requirements.

Responsibilities

• Advises and directs development and maintenance of financial crimes policies and standards across units.
• Produces and oversees financial crimes risk management reporting to senior leaders.
• Monitors regulatory changes and directs implementation across the organization.
• Escalates risks to governance routines and leadership.
• Reviews internal and external loss events and oversees remediation plans.

Skills

AML knowledge

Regulatory knowledge

Leadership

Coaching

Written communications

Risk management

Issue management

Policies and procedures

Data-driven decision making

Training delivery

Education

Bachelor's Degree

Job description

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits. We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve. Bank of America is committed to an in‑office culture that supports collaboration, engagement, and career development. Our approach includes clear in‑office expectations, while providing an appropriate level of flexibility based on role‑specific responsibilities and business needs. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact.

Job Description: This job is responsible for executing substantive money laundering, economic sanctions and fraud compliance and operational risk practices. Key responsibilities include working directly or through compliance officers for the Front Line Units (FLUs) and Control Functions (CFs) to complete compliance, policy, operational/fraud risk management requirements.

Responsibilities

• Advises and directs the development and maintenance of financial crimes owned policies and standards, and reviews relevant Front Line Units/Control Functions-owned policies and standards to ensure that regulatory requirements and operational risks are appropriately addressed
• Produces and/or oversees independent financial crimes risk management reporting to Global Compliance & Operational Risk (GC&OR) Senior Leaders and FLU/CF Senior Leaders
• Monitors the changes in regulations applicable to Global Financial Crimes, including advising business leaders, directing the appropriate areas to implement or amend policies, standards, procedures and/or processes to address regulatory requirements, and challenging the implementation plan as needed
• Participates in industry forums and monitors regulatory expectations, emerging legislation and regulation, political scrutiny, litigation and key influencers to identify and mitigate emerging risks
• Escalates financial crimes related compliance and operational risks and issues to appropriate governance routines, management/board level committees
• Identifies, aggregates, reports, escalates, inspects, and challenges the remediation and thematic analysis of FLU/CF-owned issues and control enhancements related to financial crimes
• Reviews and challenges internal and external operational loss events, including the development of remediation plans to strengthen controls and providing oversight to ensure they are addressed appropriately

Key Responsibilities Design and deliver instructor‑led, virtual, and self‑paced training for AML investigations managers. Create and maintain training materials, job aids, case studies, assessments, and readiness programs. Ensure training content reflects current regulations, internal policies, procedures, and industry best practices. Partner with operational leaders to identify knowledge gaps and performance trends.

Managerial Responsibilities

• This position may also have responsibilities for managing associates.
• At Bank of America, all managers at this level demonstrate the following responsibilities, in addition to those specific to the role, listed above.
• Opportunity & Inclusion Champion: Models an inclusive environment for employees and clients, aligned to company Great Place to Work goals.
• Manager of Process & Data: Demonstrates deep process knowledge, operational excellence and innovation through a focus on simplicity, data based decision making and continuous improvement.
• Enterprise Advocate & Communicator: Communicates enterprise decisions, purpose, and results, and connects to team strategy, priorities and contributions.
• Risk Manager: Ensures proper risk discipline, controls and culture are in place to identify, elevate and debate issues.
• People Manager & Coach: Provides inspection, coaching and feedback to motivate, differentiate and improve performance.
• Financial Steward: Actively manages expenses and budgets in alignment with objectives, making sound financial decisions.
• Enterprise Talent Leader: Assesses talent and builds bench strength for roles across the organization.
• Driver of Business Outcomes: Delivers results by effectively prioritizing, inspecting and appropriately delegating team work.

Required Qualifications

• Minimum of seven years of relevant experience
• Knowledge of anti-money laundering (AML) and related AML legislation

Desired Qualifications

• Bachelor's Degree in related field
• Experience in financial services and/or a related government entity
• Certified Anti-Money Laundering Specialist (CAMS)

Skills

• Critical Thinking
• Monitoring, Surveillance, and Testing
• Regulatory Compliance
• Risk Management
• Coaching
• Issue Management
• Policies, Procedures, and Guidelines
• Management Strategy Planning and Development
• Written Communications
• External Resource Management
• ReportingTalent Development

Shift: 1st shift (United States of America) Hours Per Week: 40

Bank of America is committed to help employees through the transition period when they’re displaced as a result of a workforce reduction, realignment or similar measure.

Please review the resume writing and interviewing tips provided below to help prepare you for your next career opportunity.

Getting started

1. Determine the job or types of jobs you want to do and research their responsibilities and qualifications.
2. Think about why you can do the job and make a list of your skills that are relative to the job.
3. Identify experiences or accomplishments that show your proficiency in the skills required for the job.
4. Summarize your abilities, accomplishments and skills into a brief, concise document.

Considerations when writing a resume

• Do be brief. Resumes should be 1-2 pages in length.
• Do be upbeat and active in your wording.
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• Do use high quality, white or light colored 8½ x 11 paper. Use a laser printer if possible.
• Don’t be dishonest, always tell the truth about yourself in the most flattering light.
• Don’t include salary history or requirements.
• Don’t include references.
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• Don’t include anything that isn’t relevant. (For example, don’t mention your fondness for swimming unless you want to work on the water.)
• Don’t use italics, underlining, shadows or other fancy treatments.

Seven steps to a successful interview

1. Anticipate – Put yourself in the interviewer's position. What do you believe the interviewer is most interested in? Why do you think you have been invited to interview?
2. Research – What are the primary functions of the line of business? What are the success factors for the job? Is there a job description available?
3. Assess – Think about your skills, abilities, knowledge, interests, traits, values and accomplishments. Match them to what you know about the job. Consider which ones you should highlight.
4. Prepare Answers – Think about what the interviewer may ask, determine what the best answer is and write it down.
5. Prepare Questions – Interviewing is a two-way street. By asking thoughtful questions, you communicate your interest and learn a lot about the job. Choose two or three questions to ask your interviewer. Avoid asking a lot of questions about vacation time or breaks.
6. Practice – It may seem awkward, but it is the best way to come across well in an interview. Practice your own "great responses" with others or in front of a mirror until you appear relaxed and at ease.
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