Global FieldWise Systems Support Intern - Summer 2027

Lindsay Corporation; Norfolk (NE); Presencial; USD 21.000 - 30.000; Jornada completa

Descripción de la vacante

FieldWise, a subsidiary of Lindsay Corporation, is hiring a Global FieldWise System Support Intern for Summer 2027. The internship provides hands‑on experience in customer support, precision agriculture, irrigation technology, and global business operations.

You will respond to inquiries, assist with basic troubleshooting, and document interactions while supporting the Irrigation Product Support team. The on-site internship at our Norfolk, Nebraska office runs May–August 2027, with a 40-hour

Formación

• Currently enrolled in an associate or bachelor’s degree program, or a recent graduate, in agriculture, agronomy, mechanized systems, engineering, business, information technology, or a related field.
• Strong verbal and written communication skills.
• Ability to communicate professionally and provide responsive, customer‑focused support.
• Demonstrated problem‑solving skills, attention to detail, accountability, and willingness to learn.
• Ability to manage multiple priorities while maintaining complete and accurate records.
• Basic proficiency with computers, web‑based applications, email, and standard office software.
• Ability to work on‑site at the FieldWise office in Norfolk, Nebraska, 40 hours per week from May through August 2027, including occasional Saturdays based on business needs.
• Must be legally authorized to work in the United States without sponsorship for the duration of the internship.

Responsabilidades

• Respond to incoming calls and emails from FieldWise dealers, growers, and Lindsay internal teams in accordance with department customer service standards.
• Provide basic Tier 1 support to new and existing FieldWise customers.
• Create, maintain, and close support cases with complete and accurate documentation of customer concerns, progress, actions taken, and resolutions.
• Assist customers with basic FieldWise portal configuration, product use, and troubleshooting.
• Support customer subscription‑related requests.
• Develop a working knowledge of the FieldWise product portfolio and its integration with supported third‑party equipment.
• Assist with customer acceptance testing for system enhancements, new products, and defect corrections involving FieldWise and supported third‑party systems.
• Complete assigned tasks in support of the Irrigation Product Support team.
• Collaborate with FieldWise and Lindsay colleagues to support a positive and unified company culture.
• Participate in required internship events, projects, and professional development activities.
• Perform other duties as assigned.

Conocimientos

Communication skills

Problem solving

Multitasking

Customer support

On-site work

Educación

Associate or Bachelor's degree

Herramientas

Office software

Descripción del empleo

FieldWise, a subsidiary of Lindsay Corporation, is hiring a Global FieldWise System Support Intern for Summer 2027. The internship provides hands‑on experience in customer support, precision agriculture, irrigation technology, and global business operations.

You will respond to inquiries, assist with basic troubleshooting, and document interactions while supporting the Irrigation Product Support team. The on-site internship at our Norfolk, Nebraska office runs May–August 2027, with a 40-hour