Global Field Service Technician – Industrial Equipment

Viking Incorporated; Newark (OH); On-site; USD 45,460 - 68,880; Full time

Benefits offered by this job

Health, Dental, and Vision Insurance

401(k) matching

Paid Time Off

Travel reimbursement

Expense account

Job summary

Viking Engineering and Development seeks a Field Service Technician to install, troubleshoot, repair, and maintain its automated wood fastening machines. You will lead full installations, calibrations, and hands-on operator training, ensuring performance and safety.

The role requires mechanical, electrical, hydraulic, and pneumatic expertise, travel ~60-75%, and a strong customer-focus to drive long-term success at customer sites.

Qualifications

• 3+ years of Field Service experience on industrial equipment or related mechanical/electrical roles.
• Ability to read technical journals, manuals, blueprints and schematics.
• Experience with pneumatics and hydraulics preferred.

Responsibilities

• Install, service, troubleshoot and maintain Viking equipment using electrical, pneumatic, hydraulic and mechanical knowledge.
• Read schematics and manuals to ensure proper assembly and operation.
• Test, calibrate and verify equipment meets specifications.
• Train operators and maintenance staff on operation, safety and preventive maintenance.
• Provide detailed service and expense reports and communicate with engineering teams.

Skills

Field service experience

Electrical troubleshooting

Reading schematics

PLC familiarity

Pneumatic and hydraulic systems

Education

Associate degree in Mechatronics or Automated Machines

Tools

Solidworks

Emerson and B&R programming software

Microsoft Office Suite

Job description

Viking Engineering and Development seeks a Field Service Technician to install, troubleshoot, repair, and maintain its automated wood fastening machines. You will lead full installations, calibrations, and hands-on operator training, ensuring performance and safety.

The role requires mechanical, electrical, hydraulic, and pneumatic expertise, travel ~60-75%, and a strong customer-focus to drive long-term success at customer sites.