Global Field Service Engineer — Crane Troubleshooting

MGX Equipment Services; Shady Grove (PA); Remote; USD 60,000 - 80,000; Full time

Job summary

MGX Equipment Services in Shady Grove, PA is seeking a Field Service Engineer responsible for assisting customers in rigging, troubleshooting, and repairing Tower Crane products. The role involves significant travel (up to 80%) both domestically and internationally. Candidates should possess mechanical, hydraulic, and electrical knowledge, alongside a degree in engineering or extensive experience. Communication skills and the ability to solve complex problems are crucial. This position reports directly to the Technical Service Manager.

Qualifications

• Minimum of 5 years' experience in manufacturing or heavy equipment distribution.
• Ability to obtain a personal credit card for travel.
• Strong decision-making and problem-solving skills.

Responsibilities

• Provide aftermarket service support for Potain Tower Crane products.
• Assist with troubleshooting and problem-solving technical service issues.
• Maintain distributor relations regarding parts, service, and warranty.

Skills

Mechanical knowledge

Hydraulic knowledge

Electrical/electronic knowledge

Understanding schematics

Multimeter use

Microsoft Office proficiency

Education

Associate degree in Engineering

High school diploma with experience

Job description

MGX Equipment Services in Shady Grove, PA is seeking a Field Service Engineer responsible for assisting customers in rigging, troubleshooting, and repairing Tower Crane products. The role involves significant travel (up to 80%) both domestically and internationally. Candidates should possess mechanical, hydraulic, and electrical knowledge, alongside a degree in engineering or extensive experience. Communication skills and the ability to solve complex problems are crucial. This position reports directly to the Technical Service Manager.