Global Enterprise Account Leader — MedTech SaaS, Equity

Ketryx Corporation; Boston (MA); Hybrid; USD 350,000 - 400,000; Full time

Benefits offered by this job

Generous PTO

Competitive compensation

Global team

Job summary

Ketryx is seeking a strategic Global Account Manager to own and grow our most valuable enterprise relationships in the MedTech and life sciences space. You will be the primary contact for a portfolio of global accounts, focusing on retention, expansion, and multi-year partnerships across regulatory, quality, and engineering stakeholders.

This is a commercial, ownership role — not a support function. You will build multi-threaded relationships, map stakeholders, identify expansion opportunities,

Qualifications

• 8+ years of B2B SaaS sales experience.
• Proven track record managing and growing complex, multi-stakeholder enterprise accounts.
• Ability to grasp extremely complex technical and regulatory concepts quickly.
• Strong written and verbal communication, presentation, and interpersonal skills.
• A results-oriented mindset with a track record of meeting or exceeding retention/expansion targets.

Responsibilities

• Own expansion outcomes across a portfolio of global enterprise accounts, with net revenue retention as a core metric.
• Build and maintain multi-threaded relationships with economic buyers, quality/regulatory stakeholders, and end users across each account.
• Identify and run expansion opportunities as customers extend Ketryx to new teams, business units, or product lines.
• Partner closely with Delivery & Success and Support to ensure accounts are realizing value and any risk is surfaced early.
• Develop and maintain account plans that map stakeholders, whitespace, and renewal timelines.
• Represent the voice of the customer internally, working cross-functionally with Product and Engineering on roadmap input.
• Navigate the complexity of global, multi-region accounts — different buying committees, budget cycles, and regulatory contexts.
• Ramp quickly, learn fast, and adapt to the pace and ambiguity of a high-growth startup.

Skills

B2B SaaS sales

Quota attainment

Enterprise accounts

Regulatory concepts

Communication skills

Job description

Ketryx is seeking a strategic Global Account Manager to own and grow our most valuable enterprise relationships in the MedTech and life sciences space. You will be the primary contact for a portfolio of global accounts, focusing on retention, expansion, and multi-year partnerships across regulatory, quality, and engineering stakeholders.

This is a commercial, ownership role — not a support function. You will build multi-threaded relationships, map stakeholders, identify expansion opportunities,