Global Enablement: Content & Learning Platforms Lead

Uber; Chicago (IL); On-site; USD 113,000 - 136,000; Full time

Job summary

Uber Technologies Inc. in Chicago, IL is seeking a Senior Associate for Global Commercial Enablement Content & Learning Platforms to build and manage Seismic content and learning resources for our commercial teams.

You will partner with sellers, account managers, and managers to create playbooks, templates, and landing pages, while ensuring accurate, current content. The role emphasizes hands-on platform execution and cross‑functional collaboration across the business.

Qualifications

• Minimum 3 years in Sales Enablement, content management, knowledge management, learning operations or related field.
• Experience building and maintaining content or learning experiences in Seismic or comparable platform.
• Ability to turn user needs and SME input into clear resources and templates.
• Experience organizing content with tagging, navigation, metadata, version control or reviews.
• Experience partnering with customer-facing teams to understand workflows and coordinate deliverables.
• Ability to interpret usage/learning data and recommend improvements.
• Strong organization and communication skills; English proficient.
• Remote-office collaboration across global teams and time zones.

Responsibilities

• Understand commercial content needs by interviewing stakeholders and analyzing usage data.
• Build practical resources and templates with Enablement partners and SMEs.
• Manage Seismic content library with tagging, naming, and versioning.
• Keep content accurate by coordinating reviews and ownership.
• Create role-based content experiences and landing pages.
• Develop customer-facing materials with content owners.
• Build AI role plays and practice activities and update as needs evolve.
• Improve AI-supported search and answers by structuring source content.
• Support learning delivery: paths, pages, assessments, and tracking.
• Create digital sales room templates and curate relevant content.
• Track usage, search, learning completion, and provide recommendations.
• Assist platform improvements and troubleshoot content/learning issues.

Skills

Sales Enablement

Content management

Knowledge management

Learning operations

Commercial Operations

English proficiency

Cross-functional partnership

Tools

Seismic

Content publishing

Learning management systems

Job description

Uber Technologies Inc. in Chicago, IL is seeking a Senior Associate for Global Commercial Enablement Content & Learning Platforms to build and manage Seismic content and learning resources for our commercial teams.

You will partner with sellers, account managers, and managers to create playbooks, templates, and landing pages, while ensuring accurate, current content. The role emphasizes hands-on platform execution and cross‑functional collaboration across the business.