Global Documentation Specialist, Manufacturing & Sales Ops

Canadian Solar; Walnut Creek (CA); On-site; USD 80,000 - 110,000; Full time

Benefits offered by this job

401(k) Retirement Plan

medical/dental/life/disability program

PTO and sick days

Job summary

CS Power Systems, a division of Canadian Solar, is seeking a contract Documentation Specialist to standardize and improve manufacturing and sales operations documentation. The role focuses on SOPs, work instructions, and process maps across a global organization.

The position is on-site in Walnut Creek, CA, four days per week, with a focus on ISO alignment, training materials, and governance of documents. A strong technical writing background is required.

Qualifications

• Bachelor's degree in Technical Writing, Engineering, Manufacturing, Industrial Technology, Business, Communications, or related field preferred.
• 3+ years of experience in technical writing, process documentation, manufacturing operations, quality systems, or related discipline.
• Experience documenting manufacturing processes, SOPs, work instructions, process flows, or quality procedures.
• Strong ability to gather information through interviews, process observation, and stakeholder collaboration.
• Exceptional written communication, editing, and document organization skills.
• Experience creating process maps, workflow diagrams, and visual documentation.
• Familiarity with manufacturing environments, production operations, quality management systems, or industrial processes.
• Working knowledge of ISO standards, document control systems, continuous improvement methodologies, or operational excellence programs preferred.
• Proficiency with Microsoft Office Suite, Visio, SharePoint, and documentation management systems.

Responsibilities

• Partner with manufacturing, engineering, quality, supply chain, EHS, and operations teams to document existing processes and develop standardized procedures.
• Create, edit, and maintain Standard Operating Procedures (SOPs), work instructions, process maps, training guides, policies, and technical documentation.
• Interview subject matter experts and observe operational activities to accurately capture workflows and process requirements.
• Translate complex manufacturing, engineering, and operational processes into clear, user-friendly documentation.
• Develop process flow diagrams, workflow charts, visual work instructions, and training materials to improve knowledge transfer and operational consistency.
• Support documentation efforts related to ISO standards, quality systems, audits, compliance requirements, and continuous improvement initiatives.
• Establish document control standards, version management practices, and document governance processes.
• Collaborate with global teams to standardize documentation formats, templates, and best practices across multiple business units and manufacturing facilities.
• Review and update existing documentation to ensure accuracy, consistency, and alignment with operational changes.
• Support onboarding and workforce training initiatives through development of instructional and reference materials.
• Assist with process improvement projects by documenting current-state and future-state workflows.
• Manage multiple documentation projects simultaneously while meeting established timelines and quality standards.

Skills

Technical writing

Process documentation

Manufacturing operations

ISO standards

Documentation systems

Microsoft Office

Visio

SharePoint

Education

Bachelor's degree

Tools

Microsoft Office

Visio

SharePoint

Documentation management systems

Job description

CS Power Systems, a division of Canadian Solar, is seeking a contract Documentation Specialist to standardize and improve manufacturing and sales operations documentation. The role focuses on SOPs, work instructions, and process maps across a global organization.

The position is on-site in Walnut Creek, CA, four days per week, with a focus on ISO alignment, training materials, and governance of documents. A strong technical writing background is required.