Global Digital Product Lead: Client Journeys

Spectraforce Technologies, Inc.; Austin (TX); On-site; USD 120,000 - 180,000; Full time

Job summary

Spectraforce Technologies, Inc. seeks a Senior Digital Product Manager in Austin to drive a complex international digital initiative across web and mobile apps. You will lead discovery, map journeys, and translate needs into detailed functional requirements for design and technology teams.

The role partners with legal, compliance, risk, and operations to ensure complete requirements and delivery readiness, potentially guiding a dedicated delivery team.

Qualifications

• Bachelor's degree or equivalent professional experience.
• 7+ years of digital product management, product ownership, or related experience.
• Experience with responsive web and mobile app development.

Responsibilities

• Lead discovery and requirements definition for a complex international digital initiative spanning authenticated web and mobile app experiences.
• Map the end-to-end client journey across relevant digital, operational, and servicing touchpoints.
• Identify client experience gaps, opportunities, dependencies, and areas requiring new or enhanced digital capabilities.
• Define the intended client experience, including workflows, business rules, decision points, error handling, content needs, and exception scenarios.
• Translate business and client needs into detailed functional requirements that can be understood and implemented by design and technology teams.
• Define and document digital development scope, including what capabilities are required, what is not required, and which teams or platforms are affected.

Skills

Digital product management

Discovery

Journey mapping

Requirements grooming

Agile delivery

Cross-functional leadership

Stakeholder management

Regulatory awareness

Education

Bachelor's degree or equivalent professional experience

Tools

Jira

Confluence

Job description

Spectraforce Technologies, Inc. seeks a Senior Digital Product Manager in Austin to drive a complex international digital initiative across web and mobile apps. You will lead discovery, map journeys, and translate needs into detailed functional requirements for design and technology teams.

The role partners with legal, compliance, risk, and operations to ensure complete requirements and delivery readiness, potentially guiding a dedicated delivery team.