Global Digital Policy Communications Leader

Coupang; Washington (District of Columbia); On-site; USD 148,400 - 256,520; Full time

Benefits offered by this job

Medical/Dental/Vision/Life insurance

401K Plan with Company Match

Paid Time Off (PTO)

Paid Holidays

Paid Parental leave

Job summary

Coupang seeks a Head of Digital Policy Communications to lead the US digital policy communications strategy and execution across owned, paid, and social channels. The role shapes editorial strategy for Coupang’s newsroom and aligns with public policy objectives to strengthen the US brand and value proposition.

This senior leader partners with Policy, Communications, Legal, Government Affairs, and business teams to translate complex policy topics into compelling digital content and oversee

Qualifications

• Translate policy topics into compelling digital content for policymakers, media and stakeholders.
• Build scalable content operations with editorial planning, publishing workflows and governance.
• Lead, develop, and mentor a team of communications professionals while managing agency partners.

Responsibilities

• Build and lead digital policy communications strategies and rapid-response campaigns for US and Washington, DC audiences.
• Oversee Coupang's US digital assets, including the corporate website, newsroom, and social media channels.
• Direct paid media strategies and targeted advocacy campaigns to amplify policy messaging and strengthen brand.
• Partner with Public Policy, Communications, Legal, Government Affairs, and business teams to frame priority issues.
• Translate complex policy topics into high-impact digital content for external audiences.
• Identify risk and mitigate problems to protect corporate reputation and brand.

Skills

Policy communications

Digital strategy

Crisis communications

Team leadership

Budget management

Tools

Analytics tools

Job description

Coupang seeks a Head of Digital Policy Communications to lead the US digital policy communications strategy and execution across owned, paid, and social channels. The role shapes editorial strategy for Coupang’s newsroom and aligns with public policy objectives to strengthen the US brand and value proposition.

This senior leader partners with Policy, Communications, Legal, Government Affairs, and business teams to translate complex policy topics into compelling digital content and oversee