Global Deposit Operations Lead: Treasury & Compliance

Shermen Bank International; Washington, Baltimore (District of Columbia, MD); On-site; USD 120,000 - 180,000; Full time

Job summary

Shermen Bank International is recruiting a Deposit Operations Support Manager to join the Washington, DC team. The role acts as a bridge between Relationship Management, Operations, and Compliance, supporting treasury and cash management for a sophisticated international client base.

The ideal candidate will bring a strong background in deposit operations, wire/ACH processing, and regulatory knowledge, with a risk-based mindset and client-focused service ethos.

Qualifications

• 5+ years of experience in banking or financial services.
• Experience supporting deposit operations and treasury management services.
• Familiarity with BSA/AML, OFAC, and KYC/EDD requirements.
• Strong analytical, organizational, and problem-solving skills with attention to detail.
• Multilingual capabilities desirable (Arabic, French, Mandarin, Portuguese, or Spanish).
• Professional certifications such as CAMS or CTP preferred.

Responsibilities

• Support treasury and cash management services, including online banking platforms, remote deposit capture (RDC), ACH origination, and payment processing.
• Process and verify high-value, time-sensitive domestic (Fedwire) and international (SWIFT) wire transfers.
• Research and resolve operational exceptions, including ACH returns, wire investigations, and deposit adjustments.
• Assist with onboarding and implementation of treasury management services, including client setup and user support.
• Maintain operational accuracy and responsiveness while meeting established service expectations.
• Apply compliance principles in daily reviews of client transactions to ensure alignment with KYC/EDD profiles.

Skills

5+ years banking experience

Operational excellence

Attention to detail

Regulatory compliance mindset

Multilingual capabilities desirable

Tools

Jack Henry SilverLake

SWIFT knowledge

RDC platform

Job description

Shermen Bank International is recruiting a Deposit Operations Support Manager to join the Washington, DC team. The role acts as a bridge between Relationship Management, Operations, and Compliance, supporting treasury and cash management for a sophisticated international client base.

The ideal candidate will bring a strong background in deposit operations, wire/ACH processing, and regulatory knowledge, with a risk-based mindset and client-focused service ethos.