Global Delivery Transaction Management, Officer

State Street; Devon (PA); On-site; USD 65,000 - 106,000; Full time

Benefits offered by this job

401K with company match

Health, dental, vision insurance

Paid time off (vacation, sick leave)

Employee Assistance Program

Incentive compensation programs

Job summary

State Street is seeking a Middle Office Transaction Management Officer to support the end-to-end lifecycle of transaction management, from capture to settlement, for our investment manager clients.

You will ensure timely execution, maintain controls, mentor teammates, and drive process improvements while collaborating with Operations, Technology, Risk, and Client Service to meet service standards.

Qualifications

• Bachelor’s degree or equivalent experience in Finance, Accounting, Business, or related field.

Responsibilities

• Support day-to-day execution of Transaction Management activities with accuracy and timeliness.

Skills

Analytical thinking

Decision making

Initiative

Communication

Teamwork

Organization

Education

Bachelor’s degree or equivalent in Finance/Accounting/Business

Job description

Who We Are Looking For

To support the end-to-end lifecycle of Transaction Management, including the capture, validation, confirmation, and settlement of transactions instructed by the primary investment manager and any sub-advisors. This role supports the process from the receipt of executed transaction instructions from the investment manager via standard message formats through to successful settlement.

The Officer is responsible for the accurate and timely execution of daily Transaction Management activities, ensuring adherence to established procedures, controls, and service standards. The role includes monitoring processing activities, escalating issues as appropriate, and supporting consistency in service delivery to clients while ensuring compliance with internal policies and operational guidelines.

What You Will Be Responsible For

As a Middle Office Transaction Management Officer, you will:

• Support the day-to-day execution of Transaction Management activities, ensuring accuracy, timeliness, and adherence to established policies, procedures, and controls.


• Provide guidance, coaching, and on-the-job training to team members to support consistent processing and service delivery.


• Assist management with performance feedback, development discussions, and talent initiatives, including participation in interview and onboarding processes as requested.


• Monitor daily processing activities and elevate issues, risks, or exceptions to management in a timely manner to ensure client service standards are met.


• Act as an operational subject matter expert for assigned clients, projects, or initiatives impacting Transaction Management.


• Participate in client discussions, operational forums, and internal working groups to represent Transaction Management perspectives.


• Identify opportunities for workflow improvements and support the implementation of process enhancements and technical solutions to improve efficiencies, quality, and risk outcomes.


• Maintain awareness of regulatory requirements and internal control standards applicable to the function, and support updates to procedures and practices as needed.


• Support the maintenance of a strong control environment, including adherence to risk management, audit, and compliance expectations.


• Collaborate with internal partners across Operations, Technology, Risk, and Client Service to resolve issues and support business objectives.


• Drive execution of assigned projects, initiatives, and deliverables aligned to departmental and divisional goals.


• Build and maintain effective working relationships with key stakeholders and partner teams to ensure service expectations are understood and met.

What We Value

• Managing the Business: Demonstrates an understanding of operational priorities and the ability to identify opportunities for process improvement and value creation.


• Analytical Thinking: Ability to analyze information, identify root causes, and clearly articulate recommendations and decisions.


• Decision-Making: Exercises sound judgment within defined authority levels and escalates appropriately.


• Initiative: Proactive, well-organized, and able to manage multiple priorities effectively.


• Technical Ability: Applies strong technical knowledge of Transaction Management processes and systems.


• Communication: Communicates clearly and effectively with peers, management, and partners across the organization.


• Teamwork: Works collaboratively and contributes positively to team performance; supports knowledge sharing and development of others.


• Organization & Administration: Demonstrates strong planning, organization, and attention to detail.

Education & Preferred Qualifications

• Bachelor’s degree or equivalent experience in Finance, Accounting, Business, or a related field.


• Experience in Transaction Management or a related Middle Office / Operations function within financial services.


• Demonstrated ability to support operational teams, manage priorities, and contribute to continuous improvement initiatives.


• Knowledge of financial instruments including Equity, Fixed Income, Foreign Exchange, Exchange Traded Derivatives, and Liquidity products.


• Working knowledge of securities markets, operational workflows, and regulatory considerations.


• Strong communication, analytical, and organizational skills.

Additional Requirements

• Flexibility: Adapts effectively to change and shifting priorities.


• Independence: Self‑motivated with the ability to work with minimal supervision.


• Resilience: Performs effectively under pressure and within time‑sensitive environments.


• Professional Judgment: Communicates assertively and constructively with appropriate awareness of audience and context.

Integrity:

Demonstrates professionalism, accountability, and ethical behavior at all times

Salary Range

$65,000 - $106,250 Annual

Employees are eligible to participate in State Street’s comprehensive benefits program, which includes:

• our retirement savings plan (401K) with company match


• insurance coverage including basic life, medical, dental, vision, long-term disability, and other optional additional coverages


• paid-time off including vacation, sick leave, short term disability, and family care responsibilities


• access to our Employee Assistance Program


• incentive compensation including eligibility for annual performance-based awards (excluding certain sales roles subject to sales incentive plans)


• eligibility for certain tax advantaged savings plans

For a full overview, visit https://hrportal.ehr.com/statestreet/Home.

Job Application Disclosure

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

About State Street

Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.

We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work‑life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.

As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.

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Job ID: R-795297