Global Data Center Fleet Operations Leader

Meta; Ashburn (VA); On-site; USD 163,000 - 238,000; Full time

Job summary

Meta seeks a forward-thinking Data Center Fleet Operations Manager to lead a geographically dispersed team responsible for production server hardware, incident management, and scalable infrastructure across data centers in a 24/7 environment.

The role emphasizes data-driven decisions, cross-functional collaboration, and continuous improvement to maximize fleet health, minimize downtime, and drive strategic initiatives.

Qualifications

• BS, BA, or BEng in a technical field or commensurate experience.
• Ability to travel up to 30% is required.
• Experience participating in or leading technical projects related to areas such as process improvement, technology, and/or automation, including bringing in additional expertise as needed.
• 5+ years of experience managing teams of technical resources, including people and performance management responsibilities.
• Understanding of data center infrastructure and/or operations, including power, cooling, and/or network systems.
• Structured cabling
• And management of projects, incidents, and vendors.
• Experience using data and metrics to drive decision-making.
• Ability to influence effectively, working on cross-functional teams to advance the needs of the company and adapting teams to meet these needs.
• 10+ years of engineering or operations experience, preferably in a mature engineering or operations environment, working with cross-functional teams.
• Ability to communicate effectively, in a clear and concise manner, appropriately tailoring messages to the audience.

Responsibilities

• Build and lead a geographically dispersed, high-performing data center operations team, developing both the technical capabilities and leadership qualities of engineers
• Establish and manage a Data Center Operations Team accountable for the maintenance and operation of server hardware and supporting infrastructure at scale
• Become a technical expert in Meta's infrastructure, including platforms, tools, systems, architecture, workflows, and performance
• Provide strategic direction, guidance, and support for site and fleet-level operations
• Analyze and drive continuous improvement in the engineering and operational performance of our data centers
• Employ data analytics to identify inefficiencies, opportunities, exceptions, and correlations in a complex, highly-interconnected, technical environment. Enable rapid and effective problem solving, along with proactive identification and mitigation of risks and issues
• Collaborate with cross-functional partner teams to ensure fleet health and maintain targeted capacity levels, resulting in optimized operations, minimized downtime, and seamless scalability
• Evolve and optimize processes in a globally consistent way to allow Meta to scale and grow effectively
• Support and mentor engineers in their day-to-day work, as well as in finding opportunities to develop and grow based on their areas of strength and interest
• Foster an environment of ownership, innovation, collaboration, accountability, continuous improvement, and safety
• Conduct performance management for a technical engineering team, providing clear expectations and goals
• Assume the role of incident manager during large-scale, site-wide, and region-wide production-impacting events, as the primary point of contact for your site. This requires working cross-functional to scope problems, mitigate risks, affect fixes, and communicate the nature, status, and resolution plan for incidents
• Support and contribute thought leadership to the development and implementation of business practices, processes and automated tooling
• Develop deep knowledge and ownership of a hyper-scale computing fleet through the use of data analysis to identify trends and systemic issues and opportunities
• Reporting out globally and sharing with peers as appropriate

Skills

People management

Leadership

Data analytics

Automation

Linux

Project management

Networks

OS repair

Communication

Education

BS/BA/BEng in technical field

Job description

Meta seeks a forward-thinking Data Center Fleet Operations Manager to lead a geographically dispersed team responsible for production server hardware, incident management, and scalable infrastructure across data centers in a 24/7 environment.

The role emphasizes data-driven decisions, cross-functional collaboration, and continuous improvement to maximize fleet health, minimize downtime, and drive strategic initiatives.