Global Customer Research Intern - Summer 2027

General Motors; United States; Hybrid; USD 23,000 - 33,000; Full time

Job summary

General Motors is seeking a curious, analytical, and collaborative Global Customer Research Intern for Summer 2027. You will support projects from planning through delivery, analyse customer and market information, and translate findings into insights for business decisions.

Work with Brand, Product, Marketing, Planning, Program Management, Engineering and Design, delivering presentations for GM leadership.

Qualifications

• Pursuing a master's or MBA in market research, business administration, economics, statistics, or related field.
• Graduating between December 2027 and June 2028.
• Available to work full time (40 hours per week) during the internship.
• Strong written, verbal, and interpersonal communication skills.
• Curiosity about people, markets, and the “why” behind customer behaviour.
• Willingness to learn, ask thoughtful questions, take initiative, and contribute in a collaborative team environment.
• Foundational analytical and critical-thinking skills, with the ability to organise information, identify themes, and communicate clear takeaways.
• Ability to manage assigned work, meet deadlines, and stay organised across multiple priorities with guidance from the research team.
• Ability to work effectively with teammates, internal stakeholders, and external suppliers.
• Foundational ability to use AI-enabled tools for prompt engineering, building and using productivity agents, and drafting, editing, and refining professional documents.

Responsibilities

• Manage research projects and suppliers from beginning to end; holding to time and budget targets.
• Collect, review, and analyse market research results; identify key insights from data analysis and recommend appropriate course of action.
• Consult with internal stakeholders to frame the specific learning objectives for primary research, and work alongside the research manager to apply appropriate research methodologies.
• Provide internal teams with consumer and market insights – including: Brand, Product, Marketing, Planning, Program Management, Engineering and Design.
• Develop and deliver effective presentations to inform business decisions and strategic initiatives to multiple GM leadership levels and organisations.
• Develop quantitative questionnaires and qualitative discussion guides.
• Conduct special analyses utilizing current data or industry trends to further enhance the research findings.

Skills

Analytical thinking

Curiosity about customers/markets

Communication skills

Team collaboration

Education

Master's or MBA in market research or related field

Expected graduation Dec 2027 - Jun 2028

Tools

Google Workspace

AI-enabled tools for data analysis

Qualtrics

Job description

General Motors is seeking a curious, analytical, and collaborative Global Customer Research Intern for Summer 2027. You will support projects from planning through delivery, analyse customer and market information, and translate findings into insights for business decisions.

Work with Brand, Product, Marketing, Planning, Program Management, Engineering and Design, delivering presentations for GM leadership.